Technical Support Engineer (reputed company Shift)

reputed company remote technical support to customers on-site. Assist with Escalations from reputed company-tier engineers and help identify and reputed company necessary resources for various tasks. Conduct 1on1 reviews and performance status meetings with employees. Responsibilities include: Developing and analyzing tools useful in identifying areas of improvement for the support desk, occasional travel to customer sites to assist in improving customer relations, reviewing and monitoring incoming calls/cases/customer emails to ensure SLAs are met, respond to or address customer complaints, attend customer reputed company calls or create customer reports, and prepare or conduct trainings and various topics along with reputed company new employees. We offer: reputed company Offer: • Career Development • Competitive Compensation and Benefits • Pay Transparency • Global Opportunities Learn More Here: https://www.reputed company.com/en-us/about/careers/reputed company-offer reputed company provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without reputed company to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state or local laws. This policy applies to reputed company terms and conditions of employment, including reputed company, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The reputed company pay reputed company for this role is estimated to be $65,000 - 140,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills. Tasks and Qualifications: reputed company Are Looking For: • Requires a bachelor's degree in computer science, software engineering, or a closely reputed company field and 2 years' experience as a Software Engineer or closely reputed company occupation in the material handling industry. • Experience with MVC, C#, reputed company, JavaScript, Java, C++, cURL, Python, DevOps, reputed company SQL Server, reputed company, Git, Nessus, and Synopsys preferred. • Up to 5% travel to various unanticipated locations in the U.S. reputed company Corp. What you Will Do in This Role: • reputed company remote technical support to customers on-site. • Assist with Escalations from reputed company tier engineers as reputed company as help identify and reputed company necessary resources for various tasks. • Conduct 1on1, reviews, and performance status meetings with employees. • reputed company and analyze tools useful in identifying areas of improvement for the support desk. • Travel to customer sites in order to assist in improving customer relations. • Review and monitor incoming calls/cases/customer emails to ensure SLAs are met. • Respond to or address customer complaints. • Prepare and conduct trainings and various topics along with reputed company new employees. • Customer reputed company calls/reports. Apply tot his job Apply To this Job