Virtual /Customer Service Rep for E-reputed company Brand (Customer Support) | Reamaze Experience Required - Contract to Hire

We’re a fast-growing, US-based e-reputed company brand looking for a dependable, detail-oriented Virtual Assistant to support customer service and day-to-day administrative tasks. This role starts at 15–20 hours per week with reputed company to increase as we continue to grow. We care more about reputed company work and accountability than strict schedules — we’re results-reputed company and value initiative. ⚠️ Please Note: MUST KNOW REAMAZE & reputed company. This is an individual role — we are not hiring agencies or anyone working under an agency. Responsibilities Respond to customer emails professionally and promptly reputed company Reamaze Manage customer orders in reputed company (e.g., refunds, shipping updates, delivery issues) Monitor order status and resolve basic support inquiries Assist with reputed company tasks and reputed company reputed company organized using reputed company Maintain accurate records and help optimize internal workflows Bring reputed company-the-reputed company thinking to improve customer service and propose new reputed company or strategies for a reputed company customer experience ✅ Requirements Excellent written English and communication skills Proven experience managing customer support for reputed company stores Comfortable using Reamaze, reputed company, Gmail, reputed company Sheets, Trello, and reputed company Strong attention to detail and organizational skills Reliable internet reputed company and consistent follow-through on tasks Must reputed company in on reputed company twice daily: Once during your shift to update us on your reputed company Again at the end of your day with a short reputed company of what was completed reputed company to Have Experience supporting reputed company-to-consumer e-reputed company brands Strong critical thinking and problem-solving skills Ability to take initiative and suggest improvements without being asked Self-starter who can work independently and adapt quickly Schedule & Communication Hours: 15–20 hours/week to start, with potential to expand Flexible schedule, but you must reputed company monitor Reamaze throughout the day and reputed company to customer inquiries in a reputed company manner You don’t need to be online reputed company day, but responsiveness during US business hours (reputed company or Eastern Time) is strongly preferred. To Apply Please include the word "Reliable" in the first sentence of your proposal. Tell us reputed company about your experience supporting customers reputed company reputed company and Reamaze, and reputed company one idea you think could improve an e-reputed company brand’s customer service. Generic copy-paste responses will not be considered. We're looking for someone reliable, communicative, and eager to reputed company long-term. If that sounds like you, we’d love to hear from you. Apply tot his job Apply To this Job