BDC (Call Center) – Apple Automotive Group – York, PA
Job title: BDC (Call Center)
Company: Apple Automotive Group
Job description: Come Be a Part of Our Growing Family
Here is why:
We represent many of the best brands sold in America. We promote an environment that is energetic and positive with a great sense of teamwork and a family-oriented culture.
We truly care about each employee and their well-being. You will be treated with respect and considered part of our family. Promoting from within is what we strive to do.
We are deeply tied to the Central PA community and encourage our employees to give back and make a positive impact on our local friends and family.
What we offer:
Hourly pay: $12.50 plus bonus
Paid vacation and holidays
401(K) retirement plan with company matching
On the job training
Competitive compensation; industry leading pay plans
The top insurance program in the industry including medical, dental, prescription and vision
Advancement within the Apple Automotive Family
Employee discounts: purchases, repair, service, wash
Responsibilities:
Answer customer calls and establish follows-up with sales/service appointments.
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
Provide customers with initial product information and direct them to the appropriate dealership resources.
Follow up with leads that are not ready to make an appointment or no-show.
Qualifications:
At least one previous role based in customer service experience
Strong computer skills
Valid driver’s license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Expected salary: $12.5 per hour
Location: York, PA
Job date: Sat, 03 Sep 2022 22:11:42 GMT
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