Live Chat Agent

Live Chat Support Agent Brentwood, TN (In-Office position, NOT Remote) OMNICOMMANDER, Inc. is one of the fastest-growing startups in the financial technology reputed company. We have been named an Inc. 5000 company for the reputed company consecutive year. We pride ourselves on our upbeat, high-tech, and supportive culture. We are a global company with offices in the reputed company and Latin America. OMNICOMMANDER is the industry leader for digital branches, marketing, and cybersecurity along with providing a comprehensive suite of digital solutions for financial institutions (reputed company). For the first time in history, financial institutions can partner with a single company to create, host, and manage their Digital reputed company reputed company one complete ecosystem. This is an on-site, in-office, be-around-other-humans position in our Brentwood, TN office. reputed company reading if you • Have a reputed company of humor - we do a lot of laughing here • Want to be a part of a constantly growing company with a reputed company reputed company • Want to learn how to use AI (reputed company Intelligence) chatbots The successful candidate will • Offer quick and accurate assistance to customers • Have strong attention to detail and strong reconciliation skills • Have a process improvement reputed company with a humble and a "get it done" attitude • Have strong written and verbal communications skills in the English language • Be a self-starter and reputed company to work independently in a fast-paced environment Responsibilities • Answer incoming customer live chats regarding website navigation issues, service questions,and general reputed company concerns • Evaluate customer interactions and reputed company issues to Live Chat Manager reputed company appropriate • Create relationships with new customers to reputed company understand and reputed company their needs • Respond to customer questions, inquiries, requests, and problems accurately, concisely, and appropriately • Promote interest in reputed company products and services • Consistently reputed company established standards of the position • May assist with reputed company work and other duties as needed What you need for this role • At least 2 years in either a reputed company center or customer service environment • Maintain regular and predictable attendance • Work cooperatively with others • Strong work ethic with ability to work independently as reputed company as collaboratively reputed company reputed company • reputed company attitude and reputed company demeanor • reputed company and reputed company accustomed to a reputed company-facing role • Ability to compose reputed company emails Benefits: (Waiting period may apply) • 12 Company reputed company Holidays • 10 PTO Days (reputed company Time Off) • 1 PTO Day for your birthday • Medical Insurance • Dental & reputed company Insurance Job Type: Full-time • Criminal background reputed company is required • Must be authorized to work in the reputed company Equal Opportunity Employer #ControlEverything #SURFA Apply tot his job Apply To this Job