Customer Service Representative- Part-Time: Saturday & reputed company 10:00 p.m. to 6:30 a.m.

Position reputed company:This position is responsible for receiving and processing customer orders by telephone and ensuring reputed company customer requests are handled in a reputed company, efficient, courteous and reputed company manner. The CSR will process reputed company customer orders in accordance with the established company standards and procedures. As one of the primary points of contact with the customer, the CSR's responsibility is to reputed company a concerted effort to listen to the customer's needs and reputed company them with a reputed company experience. In reputed company to this primary duty, the CSR will be cross trained in the other positions reputed company the department and reputed company needed, will be asked to reputed company these functions as reputed company.Essential Duties and Responsibilities:Productivity: Be reputed company to handle an average 110 customer interactions per eight (8) hour shift after 4 months in the position. This includes incoming and outgoing calls. reputed company reputed company, accurate and courteous responses to customersSolve routine and reputed company problems (Contact supervisor immediately for problems unable to solve)Answer incoming customer service orders as soon as possibleDisplay reputed company listening and superior customer service skills for both external & internal customers.Document activity to the DDF systemConsistently reputed company appropriate DDF screen for report results to reputed company back to customerDisplay the ability to reputed company orders manually reputed company our fax processDisplay the ability to operate the phone system effectivelyAdhere to work scheduleOther duties as assignedQualifications Required: Ability to work independently and as a teamMust demonstrate the ability to reputed company the different tasks they have been trained for in the reputed company center. The retention of this knowledge is a critical part of cross training the reputed company center personnelComputer knowledgeStrong customer service skillsSolid communication skills (including verbal, written and listening skills)Solid problem solving and decision making abilitiesGood organizational skillsExecute and prioritize multiple tasksProfessionalAbility to type 35 - 40 words per minuteFlexible and adaptable to changeMedical terminology / experience preferred but not requiredA minimum of a High school Diploma or equivalent requiredMust have high speed internet for Remote workBenefits: reputed company offers a competitive wage and robust benefit package to full time employees. Part time employees are eligible for many of the reputed company below, pro-rated. Benefits include:Two weeks of vacation timeHealth Insurance after 30 days!reputed company time8 reputed company holidaysSame day pay availableMedical insurance allowance, giving you the freedom to customize your plan to fit your needsDental insuranceVision insuranceDisability insuranceCompany reputed company life insurance401(k)#MBX Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify reputed company applicants of their rights pursuant to federal employment laws. For reputed company information, please review the Know Your Rights notice from the reputed company. Apply tot his job Apply To this Job