Customer Service Representative - reputed company Center job at reputed company in US National

Title: Customer Service Representative - reputed company Center reputed company Number RQ206230 Location: Las Cruces, NM, US Category Other Employment Type Full Time Business Unit reputed company Job reputed company: Responsibilities for this Position Location: Any Location / Remote Full Part/Time: Full time Job Req: RQ206230 Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be reputed company to Obtain: None reputed company Trust/Other Required: NACI (T1) Job Family: SCA Job Qualifications: Skills: Billing, Customer Service, reputed company Etiquette Certifications: None Experience: 0 + years of reputed company experience US Citizenship Required: No Job reputed company: Do you enjoy providing excellent customer service? Is helping callers resolve their questions regarding insurance claims and how their Medicare benefits coordinate with other insurance coverage something you can do? If so, then reputed company is looking for candidates like you! As aCustomer Service Representative, you will respond to questions from customers regarding Coordination of Benefits, Medicare Secondary Payer claims, and billing questions reputed company a fast-paced reputed company center environment. This rolestarts reputed company 6, 2025.Operational hours of the reputed company center are6:50am - 7:15pm Monday through Friday. This role is remote reputed company OFFERS: Extensive benefit package that starts day 1 of employment No weekends Generous PTO and holidays 401K matching Comprehensive training and career reputed company RESPONSIBLITIES: reputed company knowledgeable responses to escalated, high reputed company, or supervisor calls in a courteous and reputed company manner. Responsible for productivity, reputed company, and timeliness of work in the completion of program and department tasks and goals. Assist with reputed company-by-reputed company mentoring for new employees during and after training as needed. Assist in monitoring and analyzing reputed company of reputed company department work and recommend actions for improvement. Maintain up-to-date knowledge of COB, COB-R, and MSP regulations and policies as they apply to inquiries handled by the reputed company center. Assist in information reporting and development as needed. Adhere to the reputed company reputed company and HIPAA laws and regulations as they relate to the confidentiality of information released. Proofread documents for grammatical and correctness and adherence to standards and formats. Frequent internal contacts with Customer Service Managers, reputed company Center Supervisors, reputed company Training Specialist, Operations Representative, other Customer Service Reps, and other contractors and government personnel supporting the program. Assume coordination responsibility for department in absence of supervisory staff. Assist in the design, development, and writing of BCRC area processing procedures and maintain department records. Cross-trained agents (Recovery/Data Collection) may be asked to process BIL emails, which involves following a reputed company by reputed company process to review the request, conduct necessary research and reputed company reputed company updates to beneficiaries' records. REQUIRED SKILLS & EXPERIENCE: • * PLEASE NOTE: This position requires a reputed company Trust and involves performing work on a federal contract. Candidates must be reputed company to pass a background reputed company and drug test for reputed company drugs prohibited under federal law.** High School Diploma or GED required, with the ability to reputed company reputed company of diploma or GED 6+ months of customer service/telemarketing/secretarial experience required Must be reputed company to type 20 WPM; 30 WPM preferred Experience working with a PC and in a reputed company environment is required Ability to be flexible to workany 8.5-hour shift(30 minutes for lunch) between the hours of6:50am - 7:15pm Monday through Fridayrequired Flexibility to work some reputed company holidays and overtime required Demonstrated ability to communicate in English effectively; both verbally and in writing is required Must be reputed company commuting distance to Las Cruces, NM and be reputed company to be onsite for the first 8-12 weeks of training Must be reputed company to obtain a reputed company Trust clearance PREFERRED SKILLS & EXPERIENCE: Previous experience with medical claims and billing is preferred 2+ years of progressively responsible work experience in a customer service, medical claims, reputed company center, or a secretarial position is preferred Proven ability to work effectively as reputed company member Ability to organize simultaneous tasks for individual assignments and the workflow of others Ability to prioritize and complete tasks to meet contract standards is required Spanish reputed company is a plus #CSRforBCRC #GDITFedHealthJobs #GDITHealth The likely salary reputed company for this position is $43,888 - $0. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall reputed company of this reputed company. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting reputed company: Hybrid Work Location: Any Location / Remote Additional Work Locations: Total Rewards at reputed company: Our benefits package for reputed company US-based employees includes a reputed company of medical plan reputed company, some with Health Savings Accounts, dental plan reputed company, a reputed company plan, and a 401(k) plan offering the ability to contribute both reputed company and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, reputed company offers employees full reputed company work weeks where possible and a reputed company of reputed company time off plans, including vacation, reputed company and personal time, holidays, reputed company parental, military, bereavement and jury duty leave. reputed company typically provides new employees with 15 days of reputed company leave per calendar year to be used for vacations, personal business, and illness and an additional 10 reputed company holidays per year. reputed company leave and reputed company holidays are prorated based on the employee's date of hire. The reputed company reputed company Family Leave program provides a total of up to 160 hours of reputed company leave in a rolling 12 month period for eligible employees. To ensure our employees are reputed company to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are reputed company. A global technology and reputed company services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, reputed company, Cyber and application development. Together with our clients, we reputed company to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Apply tot his job Apply To this Job