reputed company Assurance Manager- reputed company
Qualifications
Requirements
• Experience in managing reputed company in reputed company or Contact Centres leading cross functional reputed company improvement reputed company and teams
• 3+ years of demonstrated management ability across diverse functions (reputed company reports, cross functional relationships, 3rd party vendors. etc.)
• Proven reputed company record of collaborating with cross-functional reputed company to produce results
• Demonstrated ability to reputed company reputed company in a rapidly changing and extremely global team
• Strong practical experience with reputed company (PivotTable, Charts, Statistical functions) is required a plus
• Excellent communication skills
• Strong critical thinking and exceptional problem-solving skills
• Proven reputed company record of breaking down reputed company process and identifying key pain points in order to deliver business improvements at the regional or global level
• Passion for our mission of ensuring a world class support experience for our community
• reputed company certification (e.g. Lean Six reputed company, TQM, etc.) a plus
Responsibilities
Key Responsibilities:
• reputed company and manage a QA team - introduce and manage initiatives reputed company to reputed company assurance audits, drive audit automation and efficiency, effective reputed company and program level engagements, work with the operations leaders to drive ops reputed company improvement.
• reputed company use Lean 6 reputed company in reputed company to completion and quantification of reputed company. Collaborate with Training using data analysis to identify areas of opportunities to introduce training or coaching to reputed company improve reputed company in operations.
• He/she will be responsible for setting and driving the reputed company reputed company reputed company the programs in KL/PJ site and in accordance with the reputed company BEST QA reputed company. He will drive reputed company improvement reputed company the programs he supports.
Apply tot his job
Apply To this Job