Application Support Consultant
About the position
Responsibilities
• Understand operational business processes and opportunities across Global Sourcing, Supply Chain and Sustainability
• Work on fallout error support, correction and reconciliation
• Identify, own, and drive defect resolution tied to end-user issues or error fallout
• Receipt of knowledge transfer, documentation and training from the Quality/Test team on defect fixes, new enhancement or new technology tools in advance of transition to steady-state support
• Create and deliver training to end-users as needed
Requirements
• Bachelor's degree or relevant work experience
• Experience in inventory planning and inventory planning tools
• Experience in SAP application suites (S4 HANA, Ariba, IBP, CAR, MDG)
• Experience in participating on cross functional teams with understanding of how business and technical requirements interweave to create product solutions
• Ability to manage and balance business and technical requirements
• Experience in communicating (written and spoken) highly technical, multi-faceted solutions to business partners / end-users in a simple, understandable manner
• Experience in troubleshooting and analyzing issues
• Organized with an ability to manage competing priorities
• Experience using Google G-Suite Applications and Microsoft Office Applications
Nice-to-haves
• Master's degree
• Good team player, well organized and self-starter
• Ability to work independently and within a team in a fast-paced environment
• Strong interpersonal communication skills with ability to multitask
Benefits
• Hybrid work environment with defined work location
• Diversity and inclusion initiatives
• Opportunities for professional development and training
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