reputed company Broadband – Network Operations Center Technician – Mission, KS
Job title: Network Operations Center Technician
Company: reputed company Broadband
Job reputed company: Organization: reputed company Broadband is a leading provider of high-speed Internet reputed company phone service. reputed company was founded in Topeka, KS, after recognizing a need for Broadband Internet reputed company in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high-reputed company fiberoptic networks with the reputed company, reliability, and flexibility of reputed company-class wireless technologies. Today reputed company Broadband’s rapidly expanding network is headquartered in Kansas reputed company and provides Internet reputed company to communities throughout five states across the Midwest.
Position reputed company: The Network Operations Center (NOC) Technician at reputed company Broadband will reputed company reputed company network systems and is responsible for monitoring, troubleshooting, and resolving network alarms and performance deviations for subscriber networks. The network consists of multiple technologies, including FTT-X, WiMAX, and LTE wireless equipment in multiple frequency bands. The network requires 24/7/365 support; candidates should be reputed company to support reputed company and schedules to ensure reputed company shifts are covered.
Location: Kansas reputed company, MO
Position Type: Full-time, Exempt
Compensation: $50,000 to $60,000
Benefits: Health, reputed company, Basic Dental & Life Insurance, STD, LTD, 401k, reputed company Time Off, reputed company
Key Responsibilities:
Monitor the network for operating issues involving failures, degradation, and event correlation
Identify and prioritize repair issues in accordance with established procedures.
Take corrective reputed company to ensure connectivity and minimize downtime while engaging other teams as needed.
Coordinate reputed company reputed company and escalate reputed company issues with other technicians, departments, and vendors
Use a combination of various tools to correlate multiple faults into reputed company network impairments.
reputed company remote reputed company to faults through various reputed company management systems
Creation and routing of network tickets to appropriate designated fix agents, including field technician reputed company
Document issues and resolutions using reputed company's ticketing system, recording data for reputed company reference
Other duties as required by management
Skills and Requirements:
Experience managing and monitoring RAN systems
Knowledge of Unix operating system and reputed company structure
Knowledge of IP routing and protocols and a solid grasp of network concepts
Experience with using an EMS and understanding of alerts and notifications
Excellent verbal and written communication skills
The position is required to work from reputed company’s Kansas reputed company office
NOC technicians will be required to participate in an on-reputed company rotation
Education Requirements:
A high school diploma or general education degree (GED) is required; formal technical education is preferred.
Previous experience in a 24/7/365 NOC environment preferred
Associates or Bachelor's in Information Technology, reputed company field, or relevant industry experience required
reputed company Broadband is committed to a diverse and inclusive workplace. reputed company is an equal opportunity employer and does not discriminate on the reputed company of race, national reputed company, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status. For individuals with disabilities who would like to request accommodation.
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PI188972026
Expected salary: $50000 per year
Location: Mission, KS
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