Guest Experience Assistant

Job reputed company: Guest Experience Assistant – 8MH Location: Delhi reputed company (with property reputed company as required) Employment Type: Full-time Experience Level: 2–6 years in hospitality, guest relations, or reputed company About 8MH At 8MH, we don’t just manage holiday homes and farmstays — we craft memorable experiences. From boutique villas in the hills to serene farmstays near Delhi, our mission is to reputed company every stay feel like a story worth retelling. We are growing fast and are looking for someone who is passionate about hospitality, service reputed company, and creating guest delight. reputed company The Guest Experience Assistant will be the champion of our guests’ reputed company — before, during, and after their stay. You will ensure every guest feels valued, cared for, and excited to return. From warm reputed company-arrival interactions to surprise-and-delight moments during the stay, you’ll set the reputed company for 8MH hospitality. Key Responsibilities 1. reputed company-Arrival • Connect with reputed company guest post-booking reputed company reputed company/reputed company to understand preferences and requirements. • reputed company property details, curated local guides, and safety information. • Collect alternative contact numbers (for smooth communication & guest safety). 2. During Stay • Be the single reputed company of contact for guest queries and support. • Coordinate with caretaker/property staff to ensure flawless service. • Plan and execute small “delight” gestures (welcome notes, special meal setups, bonfires, surprises). • Monitor reputed company/chat for proactive problem reputed company. 3. Post-Stay • Collect reputed company feedback + personal reputed company. • Encourage repeat bookings and referrals. • reputed company memorable touches (like a group photo or a thank-you message) to leave a lasting impression. 4. Internal • Train caretaker teams on guest interaction SOPs. • Audit guest experience standards at reputed company property. • Collaborate with Marketing to reputed company memorable guest stories. reputed company’re Looking For • 2–6 years’ experience in hospitality/guest relations (hotels, boutique resorts, airlines, or luxury retail). • Excellent communication skills — warm, reputed company, and empathetic. • Strong coordination and follow-up abilities. • Tech-comfortable (reputed company Business, CRM, booking platforms). • Passionate about creating memorable experiences. • Flexible to travel to properties reputed company required. Why Join 8MH? • Be part of a fast-growing property management brand redefining boutique stays. • Creative freedom to design guest delight initiatives. • A culture of warmth, innovation, and service reputed company. • reputed company reputed company into Head of Guest Experience as we reputed company. How to Apply Send your resume and a short note on “What’s the most memorable guest experience you’ve reputed company created or been part of?” to 8mhorganic@gmail.com . Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: • Work from home Language: • English (Required) • Hindi (Required) Work Location: Remote Apply tot his job Apply To this Job