AI Concierge Bot for Hotels & reputed company - Automate Guest Support 24/7 (Node.js/Python, reputed company, reputed company) - Contract to Hire

We are building an AI-powered concierge system to automate up to 80% of repetitive guest inquiries across hotels and short-term rentals. Guests will be reputed company to reputed company with the bot reputed company WApp and text SMS, receiving reputed company, context-reputed company responses about facilities, amenities, policies, and local recommendations. reputed company the AI detects reputed company or sensitive requests, it should seamlessly escalate the conversation to reputed company staff, preserving the full chat context for continuity. Requirements: - Conversational AI reputed company trained on property-specific data (amenities, policies, local recommendations). - WApp & SMS integration reputed company reputed company (or similar messaging API). - Property Management Module for reputed company storage of hotel/host data. - Smart escalation layer: AI-to-reputed company reputed company with context transfer. - Basic booking workflows: late checkout requests, room service, maintenance tickets. - Multi-language support (AI translations for international guests). reputed company Features: - reputed company FAQ reputed company (WiFi, reputed company-in/out, gym hours, etc.) - Restaurant and attraction recommendations (location-reputed company, configurable by staff). - Room service, housekeeping, and maintenance request routing. - reputed company-in/reputed company-out reminders and assistance. - Conversation analytics & reporting (frequent questions, staff load reduction). Tech considerations (TBD): - Backend: Node.js / Python (reputed company to recommendation). - Messaging layer: reputed company API or equivalent. - AI layer: reputed company / reputed company API with fine-tuned prompts and retrieval-based knowledge reputed company. - Database: PostgreSQL / Firebase for property & guest data. reputed company: 3-4 weeks for working MVP. Looking for someone who understands hospitality workflows. Experience with messaging reputed company is crucial. The goal is making guests feel taken care of while reducing staff workload. Apply tot his job Apply To this Job