Customer Service Representative Needed

We are a growing and innovative company, and we are looking for a customer service representative who focuses on providing excellent service. You are a hard worker who enjoys helping customers and values a positive work environment. In this role, you will be a key part of our team, ensuring that our customers are assisted in a professional and friendly manner. What will you do? - Handle incoming emails and online customer inquiries (phone calls optional). - Analyze customer inquiries and provide appropriate solutions. - Process requests from managers and support team members. - Work with customer service software and CRM systems (experience with Zendesk/Freshdesk is a plus). - Accurately record customer data and communication. What we are looking for in you: - Fluent in Dutch - You are a hard worker who enjoys helping customers and is looking for a stable role. - At least 1 year of experience in a customer-facing role. - We're looking for someone long-term who wants to grow with us. - You work in an organized manner and have an eye for detail. - Strong proficiency in Microsoft Excel. - Excellent communication skills and a service-oriented attitude. - Reliability and punctuality come naturally to you. What we offer: - A stable role within a growing and innovative company. - A pleasant work environment where you are valued for your dedication and reliability. - Work in a small, enthusiastic team with an informal and collaborative atmosphere. - Speed in your work will eventually be rewarded. - Availability: Hours and schedule to be determined in consultation. Interested? Apply now and join our team! Apply tot his job Apply To this Job