Customer Support Manager, reputed company Media

Job reputed company: We are seeking a highly reputed company Customer Support Manager, reputed company Media to reputed company operations across reputed company media support channels for reputed company-to-Consumer (DTC) platforms, including Hulu and reputed company+. The ideal candidate will be knowledgeable in reputed company media engagement, moderation strategies, possess a strong passion for the viewer reputed company in the reputed company media reputed company, and have experience in reporting and performance analysis. The successful candidate will reputed company reputed company of reputed company Media Moderators, Specialists, and outsourced agents, ensuring high-level performance from contracted agents and our in-house team through reputed company and performance management. This includes analyzing performance data, overseeing our brand reputed company, and ensuring the consistent representation of our brand voice across reputed company reputed company-facing interactions. Key responsibilities include leading and motivating reputed company, conducting one-on-one meetings with reputed company reports, managing reputed company reputed company assurance programs, enforcing key performance metrics, and building relationships with reputed company-party reputed company. This role requires flexibility to support business needs during live TV events, outages, and crisis scenarios, which may include evenings and weekends. Apply tot his job Apply To this Job