ER RN Case Manager Night Shift - Remote
About the position
Responsibilities
• Independently collaborates effectively with ED and outpatient care teams to establish an individualized transition plan for members.
• Serves as the clinical liaison with hospital, clinical and administrative staff, performing transition of care/care coordination for ED discharges using evidence-based criteria.
• Performs expedited, standard, concurrent, and retrospective clinical reviews at in-network and/or out-of-network facilities.
• Interacts and communicates effectively with ED staff, members, and their families to assess discharge needs and formulate discharge plans.
• Identifies member's ED discharge support opportunities and level of risk by monitoring real-time ADT feeds.
• Conducts transition of care outreach following ED discharge to confirm access and completion of discharge plans.
• Manages assigned case load efficiently utilizing time management skills.
• Demonstrates knowledge of utilization management and care coordination processes for transition planning activities.
• Enters timely and accurate documentation into designated care management applications to comply with documentation requirements.
• Adheres to organizational and departmental policies and procedures.
• Takes on-call assignments as directed.
Requirements
• Current, unrestricted Multistate RN license.
• 4+ years of diverse clinical experience in caring for acutely ill patients with multiple disease conditions.
• Knowledge of utilization management, quality improvement, and discharge planning.
• Proficient in Microsoft Office applications including Outlook, Word, and Excel.
• Ability to read, analyze, and interpret information in medical records and health plan documents.
• Demonstrated problem-solving skills and ability to identify community resources.
• Proven planning, organizing, conflict resolution, negotiating, and interpersonal skills.
• Ability to utilize critical thinking skills, nursing judgment, and decision-making skills.
• Proven ability to prioritize, plan, and handle multiple tasks/demands simultaneously.
Nice-to-haves
• Experience working in the Emergency Department.
• Experience with managed care and/or case management.
Benefits
• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution
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