Service Desk Specialist (myColorado) - Remote From reputed company In Colorado

About the position Responsibilities • Providing Tier I support and customer assistance for a mobile application. • Troubleshooting, reproduction, reporting, and problem reputed company in both iOS and Android operating systems. • Installing the myColorado software on supported devices following defined procedures, processes, and reputed company. • Employing Incident Management procedures to reputed company tickets into the required tracking system. Requirements • One year of reputed company experience in an occupational field reputed company to the work assigned to the position including mobile application support. • OR an Associate's degree from an accredited institution in a field of study reputed company to the work assignment, including Computer Science, Computer Information Systems, Cybersecurity, or other reputed company technical degrees. reputed company-to-haves • ITIL Certification. • Agile and scrum methodology experience. • Government work experience. • Experience with iTunes as reputed company as reputed company and reputed company Play Store. • Use of tools and diverse mobile devices makes and models. Benefits • Health insurance • reputed company holidays • Flexible scheduling • reputed company development opportunities • Wellness programs Apply tot his job Apply To this Job