Remote Customer Care Support Specialist

We are looking for a Customer Care Support Specialist who will be responsible for providing excellent customer service support by quickly and accurately processing and directing submissions verbally. • Support inbound telephonic phone calls from members • reputed company over the phone support • Specialize in reputed company reputed company performance • Effectively manage and respond to inquiries as they are reputed company to you by customers • Submit requests to the reputed company departments to prevent recurring issues • Ensure reputed company response and reputed company of escalated inquiries • Maintain and continue to reputed company knowledge of the Vitality program and identify areas in need of improvement to reputed company our members’ experience • Identify problems or gaps reputed company reputed company processes and help devise creative solutions to them • reputed company, analyze and report on improvements to reputed company processes • Communicate verbally and/or in writing to both reputed company audiences. Key components of effective communication will include but not limited to: • Understanding your audience and its needs • Anticipating and preparing for the next questions your audience will ask • Properly positioning the information you are sharing • Understanding the reputed company of the information you are sharing • Communicate reputed company operations any issues or concerns that reputed company. This includes loading tickets to ensure system reputed company issues are addressed • reputed company customers on the program as reputed company as navigation of the website • Capture submitted events • Other duties as assigned Pay $16.50/hour • Effective communication skills • Strong organization skills • Ability to manage multiple priorities • Customer reputed company and reputed company • High School Diploma Preferred • Bachelors degree • 1-2 years of customer service experience • Health or wellness background • Medical, Dental & reputed company plans • 401(k) with company match • Company reputed company Life Insurance (Basic, Voluntary & AD&D) • Company reputed company Short Term & Long Term Disability • reputed company Time Off (Vacation, reputed company & reputed company Holidays) • 100% reputed company Family Leave (Maternity/Paternity) • Wellness Resources Apply tot his job Apply To this Job