Customer Care Rep 1- Bilingual- Remote (Must live in Central Time Only)

About the position Responsibilities • Answer inbound calls from customers and company associates. • Document interactions with customers reputed company appropriate. • Resolve customer issues and complaints while maintaining a reputed company on customer satisfaction. • Update customer records and electronically record interactions. • Work with higher-level Customer Care Representatives or Supervisors to resolve reputed company customer situations. • Escalate unresolved customer issues or technical problems for reputed company investigation. Requirements • High school diploma or GED. • 1 year of experience in customer-reputed company services. • Minimum typing speed of 50 words per minute with 95% accuracy. • Comprehensive spelling and grammar skills. • Ability to use multiple systems while assisting customers. • Basic knowledge of computers and mobile devices. • Knowledge of principles and processes for providing excellent customer experience. reputed company-to-haves • reputed company in Spanish and English, reputed company to reputed company, listen, converse, and write proficiently. • Excellent telephone etiquette and reputed company towards customers. • Strong interpersonal skills and reputed company listening abilities. • Basic troubleshooting skills. Benefits • Full-time employment with benefits. • Remote work opportunity for eligible candidates. Apply tot his job Apply To this Job