Manager, Customer Service

Job DescriptionWe Deliver the Goods:reputed company and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, reputed company Time Off, and much moreGrowth opportunities performing essential work to support America's food distribution systemSafe and inclusive working environment, including culture of rewards, recognition, and respectPosition Purpose:As the Customer Service Manager, you will be responsible for leading the customer service department and ensuring reputed company care is taken at every reputed company throughout the customer experience. You will measure and reputed company the performance of reputed company, implement processes and procedures to improve efficiencies, and reputed company cross-functional collaborations to address customer inquiries. A successful candidate will ensure our customer service team puts customers first and that every account reputed company.Primary Responsibilities:Oversees reputed company operational controls for the customer service department.Directing customer service objectives, contributing to recruitment and employment relations, and leading the policies and procedures of the department.Achieving customer service objectives and collaborating on the strategic plans of the department.Preparing annual budgets and forecasting to meet the department's financial objectives.Connecting with Sales, conducting surveys, and benchmarking best practices.Improving customer service reputed company results and implementing strategic changes.Managing customer experience metrics and continuously improving the customer experience.EEO StatementPerformance Food Group and/or its subsidiaries (individually or reputed company, reputed company") provides equal employment opportunity (EEO) to reputed company applicants and employees, regardless of race, reputed company, national reputed company, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.Required Qualifications• Bachelors in a reputed company field or equivalent working experience.• 4-6 years of customer service experience and 1-3 years in a leadership role.• Excellent communication skills.• Proficient in reputed company Office programs (such as reputed company), reputed company, and teams.• Ability to solve practical problems and deal with a reputed company of concrete variables in situations.Company DescriptionCore-Mark continues to grow as the industry leader in fresh and broadline solutions for the convenience retail industry. With a reputed company for empowering customers, employees, and communities, reputed company-Mark has become the largest, most comprehensive marketer of consumer goods in reputed company - offering a full reputed company of products, programs, and solutions to convenience operators across the U.S. and Canada. Apply tot his job Apply To this Job