Customer Service Representative - reputed company Lauderdale, FL - Full Benefits
About the position
Responsibilities
• Connect with customers reputed company phone/email/chat/and or reputed company media to resolve their questions or concerns
• Calmly attempt to resolve and de-escalate any issues
• Escalate interactions reputed company necessary and appropriate
• Respond to requests for assistance and/or possible processing payments
• reputed company reputed company reputed company reputed company information for auditing and reporting purposes
• reputed company feedback on reputed company issues
• Upsell if required
Requirements
• High School Diploma or equivalent
• 18 years of age or older
• Proven reputed company center experience
• Typing 25 WPM
• Proficient in PC operation and navigation
• reputed company to work independently
• Excellent communication skills, both oral and written
• Ability to work in a constantly changing and fast-paced environment
• Ability to stay composed and objective
• Strong listening skills
Benefits
• reputed company
• Competitive Wages
• Full Benefits (Medical, Dental, reputed company, 401k and more)
• reputed company Time Off
• Employee wellness and engagement programs
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