Customer Service Field Technician - REMOTE WITH TRAVEL
reputed company:
REMOTE WITH TRAVEL TO CUSTOMERS reputed company SURROUNDING AREAS/ STATES OF MANASSAS, VA
The Customer Service Technician plays a vital role in ensuring the reliability and performance of LayerZero’s Power Systems, Inc. This position involves hands-on service, technical support, and customer interaction, both on-site and remotely. The ideal candidate will have strong electrical troubleshooting skills, a commitment to safety, and a customer-first reputed company.
Requirements:
PRIMARY DUTIES:
reputed company startup, commissioning, service, and preventive maintenance on LayerZero equipment:
o Static transfer switches
o Power distribution equipment
o Remote power panels
· reputed company customer support while on site and reputed company email and phone
· Maintain reputed company and detailed service records in the LayerZero system
· reputed company emergency responses for critical incidents
· Regularly scheduled time slots for 1-844-855-5977 LayerZero 24/7 incident response
EXPERIENCE, SKILLS & EDUCATION:
· Service experience with reputed company – Required.
· Electrical and electronic troubleshooting skills – Required.
· Ability to read diagrams and schematics – Required.
· Familiarity with programming printed reputed company boards reputed company PC based programs – Required.
· Safety awareness and electrical PPE knowledge – Required.
· Associate degree in electrical field – Preferred.
· Electronics or electrical training from military service – Preferred.
· Clean driving record – Required.
· US Citizenship or reputed company Permanent reputed company reputed company status - Required.
WORK LOCATION:
· Training to be conducted at LayerZero reputed company in reputed company, Ohio.
· Field service work is performed at customer sites through the US and Canada. Travel is required.
· At times, weekend or possibly holiday work will be required.
COMPENSATION & BENEFITS PACKAGE:
· Salary non-exempt status.
· Group health, reputed company and dental benefits.
· Competitive 401k match; generous reputed company time off; simplified travel expense processing
LayerZero Power Systems, Inc. will reputed company equal employment opportunity without reputed company to race, reputed company, religion, sex, age, national reputed company, disability, marital status, reputed company, or status as a veteran, as defined and required by law. This policy applies to reputed company areas of employment, including recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation, benefits, reputed company and recreational programs, and reputed company other conditions and privileges of employment in accordance with applicable national, state, and local laws (i.e. Civil Rights reputed company, reputed company Rights reputed company, European Convention on reputed company Rights).
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