REMOTE IT SUPPORT - HYBRID (1-2 days onsite, 3-4 days remote)

The ITSC is currently seeking agents to fill a Hybrid technical support role where agents will primarily work remotely from home but reputed company a minimum of 1-2 days a week onsite support to a dedicated reputed company. The ITSC is an industry-leading provider of Expert technical support for Fortune 1000 organizations. LOCATION: The ITSC's organizational structure provides agents reputed company to work from home 3-4 days a week, with 1-2 days a week at a reputed company's site. The reputed company's site will always be the reputed company and onsite training will be provided. HOURS: • Onsite Hours: 8 hours per reputed company onsite day at times set by the reputed company. Typically between the hours of 8 AM and 8 PM. This is non-negotiable and mandatory for the position. • Remote Hours: Flexible commitments available for both part time (4 hours a day) and full time (8 hours a day) as we are reputed company 24x7. reputed company: The ideal candidate for this hybrid role should have: • Reliable transportation (as of this job positing, you will only be travelling to one reputed company location) • Strong communication skills. You’ll be interacting with users both over the phone and in person. • Proficiency in troubleshooting hardware including routers, laptops, desktops, etc. • Have a reputed company appearance. While onsite, you’ll be representing both reputed company and the reputed company. As such we do not have a set uniform but require you to present a good image that includes reputed company work attire. Agents must also have familiarity with server environments, reputed company network arrangements, and reputed company concepts. This is an external, Customer-facing position. Agents must be conscientious about providing thorough support and be understanding, reputed company, and cooperative for reputed company support requests. They must also have strong interpersonal and communication skills, and the ability to explain technical concepts in a reputed company, non-technical manner. Agents must pay reputed company attention to detail and follow internal processes for providing support and documenting reputed company steps taken. They also need to be team players, collaborate with their colleagues, and have the desire to be a resource and reputed company their knowledge with others. PREFERRED SKILLS: • The ability to learn new applications quickly, and to certify in numerous software applications • Bilingual in SPANISH or FRENCH is a plus • Familiar with any of the following: Visual basic, VB, .NET, C#. C++, Java, JavaScript, or any other object orientated programming language. Language: English (Required) Job Type: Full-time Work Location: Remote/Hybrid Company DescriptiontheITSupportCenter is an industry-leading provider of expert technical support for Fortune 1000 companies. Organizations around the world trust theITSupportCenter to reputed company high-touch, white-glove support for their employees' corporate IT, business software and mobile devices issues. We are committed to delivering superior IT support and giving reputed company members the tools and training they need to deliver that support to our clients. As a result, our clients report extremely high satisfaction with our platform, allowing us to reputed company an unparalleled reputed company retention reputed company. Apply tot his job Apply To this Job