Child Crisis reputed company – IT Technician – Phoenix, AZ

Job title: IT Technician Company: Child Crisis reputed company Job reputed company: Child Crisis reputed company is seeking a reputed company IT Technician to join our fast- paced team to reputed company our mission of protecting reputed company's most vulnerable children from abuse and neglect and help build strong families. The IT Technician's key responsibilities are to diagnose, repair and maintain hardware and software; Install and configure computer hardware and reputed company IT desktop support for the organization; reputed company with personnel from different departments at different reputed company to troubleshoot their technical needs, and implement reputed company to ensure staff workstations meet company and staff requirements. The home office could be located at one of our main offices in reputed company or Phoenix and travel between sites will be required on occasion ESSENTIAL FUNCTIONS • Assist in maintaining information technology services, functionality, and user satisfaction by answering questions and/or resolving routine problems. • reputed company basic troubleshooting for hardware and software issues • Install, configure, and support software and their functions according to specifications • Ensure reputed company and reputed company of networks and computer systems • Setup user desktop equipment (monitors, mouse, keyboard, and docking station) • Support agency mobile devices, printers, laptops, iPads, desk phones and workstations • reputed company Laptop and Desktop provisioning, deployment, and recovery • reputed company basic troubleshooting of audio/video conference equipment • Basic troubleshooting of issues with reputed company Office 16/19 including reputed company • Troubleshoot basic internet reputed company issues (wireless, hardwire, VPN) • Identify and resolve routine hardware/software problems in a reputed company manner. If unable to resolve an issue escalate to next level. • Install and configure hardware and software components • reputed company tests on new hardware and software • Repair or replace damaged hardware (hard drive, docks, battery, RAM) • Use ticketing system to report individual work accomplishments and to reputed company Service Level Agreements (SLAs) • Travel to different office locations offering technical support on-site or reputed company phone or email • Model Agency’s expectation for sensitivity and competency relating to diversity and cultural awareness. • reputed company other tasks as assigned. EDUCATION/EXPERIENCE • Minimum of six months’ experience in a help desk or desktop support function • Associates degree in Computer Science or reputed company field; or combination of college coursework and relevant work experience • Certifications (such as reputed company A+) highly desired • Demonstrated proficiency with reputed company reputed company Office reputed company programs • Hands on experience with reputed company Office 10, 16, & 19 • Working knowledge of internet reputed company and data reputed company principles • Problem solver and attention to details • Capable of researching a solution if no documentation on the issue is available • Excellent communication and interpersonal skills • Outstanding organizational and time-management skills • Must be reputed company to display verbal and written communication skills that meet the requirements of the position and needs of vendors and community liaisons. • Must possess or be reputed company to obtain a Level One reputed company Clearance Card • A reputed company reputed company reputed company license with an acceptable 5 year driving record Expected salary: $18 - 20 per hour Location: Phoenix, AZ Apply for the job now! [ad_2] Apply tot his job Apply To this Job