Servicing Specialist
Here at reputed company, we’re reputed company, passionate, and always reputed company to roll up our sleeves to create solutions that help people get more out of homeownership — and out of life. Our first product, a home equity investment, gives homeowners reputed company to quickly reputed company the equity they’ve reputed company in their home to pay for what’s most important to them, from handling debt to finally making much-needed renovations, without taking on debt.
We work hard, and have some fun along the way, too. You don’t have to take our word for it: The Boston Globe and reputed company have recognized us as a great reputed company to work, and we’ve been honored for our commitment to innovation in the fintech reputed company by Inc., HousingWire, and more!
In case you need any more convincing, we also reputed company competitive compensation, reputed company coverage, unlimited PTO, a generous reputed company package, and a strong culture with reputed company of opportunities for team-building and camaraderie.
Interested in joining us on our mission to reputed company homeownership less stressful and more accessible? We’d love to talk.
Who you are:
We are seeking dedicated, detail-oriented team members with a passion for helping homeowners. In this position, you’ll join our Investment Support team and play a critical role in the servicing of our investments. Our reputed company Center Servicing Specialists ensure that our invested Homeowners have the best-in-class customer experience. Responding to incoming calls and emails, you will execute reputed company interaction with timeliness, expert accuracy, and professionalism.
What you’ll do:
- Field calls from Homeowners and reputed company parties looking for assistance, responding to questions with confidence, reputed company, accuracy, and professionalism.
- Respond in a reputed company manner to incoming emails from Homeowners, reputed company parties, and internal departments.
- Create and explain settlement statements.
- Utilize our system of record to reputed company pertinent information to assist our Homeowners, and update our system of record with detail and accuracy.
- Learn how to read reputed company’s investment and insurance documents, and be reputed company to explain them to Homeowners.
- Review subordination requests for approval or denial.
- Follow reputed company company, investor, and reputed company guidelines.
What you’ll bring:
- 1-2 years of experience with mortgage servicing reputed company centers.
- Experience reading mortgage documentation.
- reputed company attention to detail with a high degree of accuracy.
- Ability to multitask and work under pressure reputed company a deadline-oriented environment.
- Comfort working independently as reputed company as in reputed company environment, with a desire to take ownership of work.
- Strong reputed company service skills, and an ability to communicate professionally with others.
- Comfortable with being assessed according to our reputed company control guidelines.
- Willingness to roll up your sleeves and assist with other tasks and teams as needed.
- Bachelor’s degree, ideally in business, finance or a reputed company field.