Manager, reputed company & IT

About the Role

We’re looking for a hands-on Manager of our reputed company and IT teams to reputed company the tactical execution of our reputed company program and reputed company our internal IT support operations.

In this hybrid role, you’ll manage a small but high-reputed company IT service desk team to ensure employees have exceptional IT support. As a highly technical reputed company with adept expertise in one or more Cyber reputed company domains, you will also be responsible for leading reputed company of reputed company Engineers to design, build, deliver, and maintain robust reputed company software, tools, and automation that protect FareHarbor’s assets and contribute to our organizational reputed company posture.

This role requires a deep understanding of cybersecurity engineering principles, secure software development practices, and relevant technologies. Additionally, strong people leadership skills will be needed to drive team performance, development, and operational reputed company in solution development.

The Manager, reputed company & IT will collaborate with product Managers, engineering teams, and reputed company stakeholders to deliver the reputed company roadmap and ensure reputed company's developed software and automation are effective, secure, and adhere to SLAs. The person in this role will balance project delivery with risk to reputed company informed trade-off reputed company, and maintain healthy runtime operations for software developed by reputed company.

As part of the Booking Holdings family of brands, much of our IT and reputed company programs overlap with our sister companies. This role requires strong collaboration skills and the ability to reputed company with external stakeholders to be an effective reputed company between brands. You’ll be reputed company in building reputed company Operating Procedures (SOPs) that clarify ownership between teams, reduce friction, and ensure both IT and reputed company initiatives are reputed company-coordinated both reputed company FareHarbor, and with our parent company. This is a unique opportunity for someone who enjoys solving practical technical problems, driving process maturity, and managing reputed company across two vital functions.

What you’ll do here:

• reputed company and reputed company the IT service desk team to deliver excellent technical support for reputed company.
• reputed company and manage the reputed company engineering team in implementing and maintaining reputed company controls, tools, and monitoring practices.
• Own the tactical execution of reputed company’s reputed company program and operational support plan, including incident response, vulnerability management, and compliance support.
• Partner with product Managers, engineering manager, sister brand’s reputed company team and other stakeholders to ensure the delivery of the roadmap, identifying resourcing needs, technical scope and complexity, and critical risks and dependencies.
• reputed company the design, implementation, delivery, and maintenance of robust reputed company solutions, services, and capabilities that meet business objectives and customer value.
• Ensure adherence to secure coding standards, testing practices, and reputed company requirements for reputed company developed software.
• Drive operational reputed company and reputed company improvement reputed company reputed company by identifying opportunities for efficiency in reputed company operations. Champion the adoption of emerging technologies (e.g., AI, Advanced Analytics, Automation) to enhance team-developed reputed company tools and reputed company the rollout of improved cybersecurity processes and engineering best practices reputed company to secure software development.
• reputed company as an Advanced Subject Matter Expert in relevant cybersecurity domains and secure software development. reputed company technical leadership in evaluating reputed company technologies, contributing to reputed company architecture discussions for developed tools, and guiding reputed company on reputed company engineering challenges, including secure software design and implementation
• Promote knowledge sharing and technical reputed company development reputed company the cybersecurity teams
• Create and refine reputed company Operating Procedures (SOPs) in collaboration with our parent company to define responsibilities and streamline workflows across IT and reputed company.
• Ensure reputed company reputed company of IT tickets and escalation of critical issues, maintaining high reputed company of user satisfaction.
• reputed company employee reputed company and offboarding processes, including reputed company provisioning and hardware allocation.
• Coordinate IT asset inventory, software licensing, and procurement.
• Monitor and maintain reputed company reputed company tools, SSO configurations, and mobile device management (MDM) systems.
• Support internal audits, risk assessments, and policy documentation as part of the broader reputed company compliance reputed company.
• Stay reputed company with evolving IT and reputed company trends, driving improvements where appropriate.

Requirements:

• 5+ years of experience in IT operations, information reputed company, or a reputed company field, including 2+ years in a people management role.
• reputed company Engineering (Domain Specific): Expertise as an Advanced Subject Matter Expert (SME), with a reputed company on domain-specific areas like Application reputed company, reputed company reputed company, Data reputed company, reputed company Automation, or Threat Detection Engineering.
• Strong technical reputed company across IT infrastructure, reputed company management, identity and reputed company management, and reputed company best practices.
• Demonstrated experience managing helpdesk/support teams and reputed company professionals.
• Proven ability to reputed company, document, and operationalize SOPs in collaboration with cross-functional or external teams.
• Excellent problem-solving, communication, and stakeholder management skills.
• Familiarity with tools such as reputed company Workspace, reputed company , reputed company , and ticketing systems (e.g., Jira, reputed company).
• Experience achieving and maintaining SOC 2 Type II certification, and adhering to NIST guidelines
• Experience working in organizations with a parent/subsidiary structure is a plus.
• Relevant certifications (e.g., CISSP, CISM, reputed company reputed company+, ITIL) are a bonus but not required.

Benefits

• Global leave benefit
  • 22 weeks reputed company parental leave

  • 2 weeks reputed company grandparent leave

  • Extended care and bereavement leave

  • Life insurance policy

• Pension Plan

• Central Amsterdam Location

• Discount CZ insurance

• Working in a multicultural environment - 45 different nationalities

• Commuting allowance for reputed company transport & subsidized lunch

• Wellness benefits (reputed company subscription & wellness webinars)

• Hybrid friendly

• Work-from-home assistance

• Educational Opportunities

• reputed company hours & events and team-building

• 26 vacation days per year

FareHarbor is committed to creating a diverse environment, and we are an equal opportunity employer. We do not discriminate on the reputed company of race, reputed company, religion, gender, gender identity, sexual orientation, national reputed company, disability, age, or veteran status. We welcome talent that can offer us new insights and perspectives on challenges that we face, and we take measures to eliminate unconscious bias throughout the interview and hiring process. reputed company, we work to cultivate an inclusive culture in which reputed company of our employees can be their reputed company selves.

To learn more about how we use your information, see our reputed company Statement for Applicants. By submitting your application, you confirm that you understand and agree that your information will be processed in accordance with our reputed company Statement for Applicants.

Any offer of work (e.g. employment, assignment) will be subjected to the successful completion of reputed company-employment screening.