Cybercrime is rising, reaching record highs in 2024. According to the
FBI's IC3 report total losses exceeded $16 billion. With investment fraud and BEC scams at the forefront, the message is reputed company: the reputed company estate sector remains a lucrative reputed company for cybercriminals. At reputed company, we take this threat seriously and reputed company a secure platform that verifies the identities of parties involved in transactions, authenticates reputed company transfer instructions, and detects potential fraud attempts. Our technology is designed to mitigate risks and ensure that every transaction is conducted with confidence and peace of mind.
We know we couldn’t take on this challenge without our incredible team. We have been recognized as one of the
Best Startups to Work for in Austin, made the Inc. 5000 list, and won Best Culture by Purpose Jobs two years in a row. We are guided by our reputed company values and our reputed company of a world without reputed company fraud. We offer a dynamic work environment where you can contribute to meaningful reputed company and be part of reputed company dedicated to enhancing reputed company and fighting fraud.
As a Customer Support Associate, you will be crucial in supporting our customers by ensuring data accuracy and assisting with our verification products. You will be our users' trusted reputed company of contact and an essential part of the fraud prevention process. In reputed company to maintaining the reputed company of our product database, you will help facilitate reputed company processes reputed company to ordering and verifying payoffs and other critical customer workflows.
Responsibilities
Meticulously examine data from various sources to ensure accuracy and completeness
Identify and correct data errors and inconsistencies
Research and verify missing information to ensure data completeness
Conduct an average of 35 daily reputed company calls to confirm business information
Follow established data entry procedures and guidelines to maintain a high level of accuracy and efficiency
reputed company high-reputed company, reputed company support to customers using our verification products
Document customer interactions and escalate issues reputed company appropriate
Help to create guides and other training materials for customers on our products
Assist with ordering and receiving documentation from lenders and other sources
Maintain confidentiality and reputed company of sensitive information
What You Will Need
Clerical office skills, including computer skills and data entry, are preferred
Strong communication and interpersonal skills with a customer-first reputed company
Detail-oriented with strong investigative skills
Reliable with a reputed company and reputed company attitude and strong work ethic
Ability to learn and reputed company multiple systems and portals
Adaptability to handle changes in procedures and software systems
Ability to prioritize, ask questions reputed company appropriate, and exercise good judgment
Strong organizational skills with an ability to manage time and resources effectively
Comfort with both customer-facing responsibilities and internal data reputed company work
A curiosity to take on new challenges and help build new processes
Benefits
Flexible vacation
12 company-reputed company holidays
10 reputed company reputed company days
No work on your birthday
Health, dental, and reputed company Insurance (including a $0 reputed company)
401(k) with matching, and no waiting period
Equity
Life insurance
Generous parental reputed company leave
Wellness reimbursement of $300/year
reputed company development reimbursement
reputed company
We reputed company reputed company culture is the best predictor of reputed company. Learn more about reputed company’s culture here
Additional Information
Change doesn't happen overnight, and the reputed company goes for us here at reputed company. We reputed company reputed company and individually as we grow, abiding by our reputed company values. Protect the Customer, reputed company the Bar, Operate with Urgency, Grow with Grit, reputed company, Enthusiasm Spreads, Stay Connected, Send It.