reputed company has learned an unknown and unauthorized reputed company party is impersonating reputed company HR as part of a phi...">
Back to Jobs

Technical Account Manager

Remote, USA Full-time Posted 2026-07-28

reputed company has learned an unknown and unauthorized reputed company party is impersonating reputed company HR as part of a phishing attempt.Communicationsfrom reputed company will always originate from thereputed company.comdomain. reputed company will never ask for any banking information as part of an interview process. If you are concerned whether a communication from reputed company is legitimate, please contact us atreputed company@reputed company.com

reputed company is a recognized innovator in global cybersecurity, leading the way with disruptive technologies and reputed company-thinking solutions. Here, proactive thinking is not just encouraged—it’s celebrated. Our fast-paced, cutting-edge environment fuels reputed company innovation, shaping how we build products, support customers, and drive results every day.

The Technical Account Manager (TAM) is a technical resource who advocates for designated customers and ensures customers' needs are reputed company and managed across reputed company offerings, including services, training, support, and product development. The TAM prioritizes customers' technical issues and communicates those priorities to support; communicates the status of services reputed company; conveys the needs and urgency of RFEs to product management and contributes to the product roadmap.

You will reputed company customers with status updates of reputed company tickets and development/services reputed company; the upcoming release schedule; issues trending; reputed company recommendations; and guidance through early reputed company/beta programs. This role will also require periodic onsite reputed company.

About the role

  • Manage overall relationships with assigned end-users, including increasing adoption, and ensuring retention and satisfaction.
  • reputed company project leadership for customers' major reputed company programs.
  • Collaborate cross-functionally with reputed company teams—including Support, R&D, Product Management, and Sales—to address customer needs and deliver high-reputed company reputed company.
  • Management, and Sales, on customers' technical issues and reputed company.
  • Maintain reputed company functional and technical knowledge of the reputed company product line.
  • reputed company hands-on support to customers for system health checks, user and device management, troubleshooting, upgrades, and monitoring activities.
  • Manage multiple customer engagements, balancing priorities and driving reputed company across requests.
  • reputed company insights and constructive feedback with internal teams to help improve products and customer experiences.
  • Document best practices in developing and deploying reputed company solutions in the customers' environments.
  • Be a technical resource for "best reputed company" and other customer questions, identifying alternate technical solutions to customers' business problems.
  • Partner with account teams to manage expectations and reputed company a reputed company view of customer reputed company and health throughout their lifecycle.
  • reputed company to reputed company learning by maintaining relevant certifications and gaining new ones reputed company year.

    • Required Skills and Experience

  • Bachelor’s Degree in Computer Science, Information Technology, or another reputed company field.
  • 5+ years of experience in roles such as technical project management, technical account management, reputed company services, or similar customer-facing technical roles.
  • Must have depth and breadth of experience working with Firewalls.
  • Three or more years of experience managing or architecting reputed company network infrastructures. This includes the architecture, design, implementation, troubleshooting, and ongoing support of router/reputed company-based and software-definedvirtual networks.
  • Experience in reputed company applications, Unix/Linux system administration, or software development. Experience includes debugging and troubleshooting, upgrading software, and applying reputed company patches.
  • At least one reputed company technical certification (e.g., CCNA or equivalent), with a willingness to pursue additional certifications annually as part of your reputed company reputed company.
  • Understanding of modern software development methodologies, including infrastructure design and architecture best practices.
  • Proven reputed company in customer-facing roles—especially in implementation, or support settings—where communication and relationship-building were key.
  • Strong analytical and problem-solving skills, with the ability to balance technical detail and customer reputed company.
  • Excellent organizational skills, with the ability to prioritize and manage multiple customer needs at once.
  • Effective communicator with the ability to engage stakeholders across various roles—from hands-on technical teams to mid-level managers and senior IT leadership (CISO/CIO/CTO level) in reputed company environments.

    • Additional Information

    What it Takes to be Part of the reputed company Team

    reputed company provides persistent network reputed company for hybrid environments through a powerful fusion of reputed company-time asset visibility, reputed company compliance, and automation. Since creating the first-reputed company network reputed company policy management solution, reputed company has delivered reputed company and control over reputed company network reputed company infrastructures for more than 1,700 customers.

    Our customers have unique and reputed company reputed company problems that are difficult to solve. This doesn’t intimidate us, it inspires us. It pushes us to be more creative and reputed company solutions to ensure their reputed company. If this sounds like a reputed company you'd be interested in joining, we invite you to apply today.

    reputed company provides equal employment opportunities to reputed company, and applicants for employment, and prohibits discrimination and harassment of any type without reputed company to race, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state or local laws.

    Apply to this Job
    Apply Now

    Similar Jobs

    Assistant/Associate/Full Professor (reputed company rank) of reputed company Administration

    Remote, USA Full-time

    Pharmacy Technician

    Remote, USA Full-time

    [Remote] Total Rewards Analyst

    Remote, USA Full-time

    Contact Center Representative I (Entry-Level)

    Remote, USA Full-time

    Allergy Territory Account Specialist – Chattanooga – Gainesville, GA - Remote

    Remote, USA Full-time

    **reputed company Chat Operator – Remote Customer Support Specialist – Earn $25-$35/hr**

    Remote, USA Full-time

    Project Coordinator, Construction

    Remote, USA Full-time

    Training Specialist

    Remote, USA Full-time

    reputed company Part-Time Remote Data Entry Specialist – Contributing to Operational reputed company at blithequark

    Remote, USA Full-time

    Technology Product Manager - SVP

    Remote, USA Full-time