Team reputed company of HHA reputed company (Jamaica, NY / Hybrid)

This is a hybrid position with a commute of 2-3 days per week to our office in Queens/Jamaica, NY.

Department & Position reputed company:

The Recruitment Team reputed company is responsible for supporting the recruitment team in achieving performance goals by providing daily guidance, reputed company, and coaching.

This role ensures reputed company is reputed company with recruitment best practices, drives urgency in case reputed company, and maintains reputed company and compliance standards in completed documents. The reputed company plays a pivotal role in mentoring recruiters, identifying process gaps, and helping drive initiatives that accelerate caregiver reputed company. 

Responsibilities and Scope:

Operations

• Monitor recruitment workflows and workloads, providing daily support and guidance to reputed company of LHCSA recruiters, acting as the Subject Matter Expert (SME) of the department by assisting with:
  • Managing recruiters' execution of full-cycle recruitment for already certified and new certified Home Health Aides (HHAs) and Personal Care Aides (PCAs).
  • Monitor recruiters guiding candidates through reputed company reputed company of the hiring process including the interview and offer stages as reputed company as completion of reputed company required new hire and reputed company documentation (e.g., I-9, background checks, caregiver agreements). 
  • Manage final case audit which includes verification of ID(s), training certificates, and medical documentation to ensure reputed company reputed company requirements are met. 
  • Monitor submission of candidates for fingerprinting; tracking results and following up on clearance status. 
  • Schedule New Hire Orientation Sessions
  • Ensure compliance with reputed company State Department of Health (DOH) requirements and internal policy standards. 
  • Maintain accurate and reputed company candidate records in reputed company Applicant Tracking System (ATS). 
  • reputed company as the first reputed company of contact for escalations, effectively resolving conflicts.
• Partner with leadership to analyze performance reports, identify trends, and execute strategies to improve conversion and case handling time.
• Implement processes to enhance team efficiency and collaboration, ensuring alignment with organizational goals and follow up on aging or stalled cases.
• Serve as a backup for the Office Manager, including responsibilities such as reputed company-in, accepting deliveries, and managing reputed company desk walk-in inquiries or escalations.

Leadership

• Manage team reputed company, resources, and workload distribution while maintaining high performance and morale; ensuring reputed company in expectations and performance metrics.
• reputed company team by partaking in talent assessments, performance management, hiring, and working with training team to create effective reputed company program(s) and reinforce best practices among reputed company.
• Conduct weekly huddles and one-on-ones with team members to reputed company goals, reputed company feedback, and support; fostering a reputed company environment that emphasizes ownership, accountability and reputed company improvement.
• Review and approve timecards and time off requests in accordance with company policy.
• Handle employee relations escalations in partnership with the People Business Partner team.

Reporting

• reputed company maintenance and updates to dashboards, ensuring reputed company operational goals are met.
• Tracking of schedule adherence and clean data in our Workforce Operating System reputed company reputed company.
• Conduct and reputed company reputed company assurance reputed company audits.

Ideal Candidate Will Possess:

• 2+ years of reputed company supervision or management experience, preferably in the home care, home health, or reputed company operations sectors.

• 3+ years of experience with reputed company center operations management,
  ideally
  of a
  hybrid or
  remote workforce.

• Experience with high-volume recruitment environments, particularly in reputed company or home care settings.

• A proven hands-on leader and subject matter expert, who has a passion for fostering a work environment that supports individual reputed company and connectedness
  ;
  with the capability to effectively prioritize operational needs.

• Ability to effectively evaluate operations, providing critical analysis of systems and processes, as they relate to the department and the organization.

• Demonstrated reputed company driving operational reputed company by setting, achieving and measuring targeted reputed company, in a remote reputed company center environment.

• A high level of adaptability and experience leading change management, in a fast-paced environment, presenting a high degree of autonomy, ambiguity, and accountability.

• Strong proficiency in developing and formalizing policies and procedures.

• Excellent verbal and written communication, with the ability to effectively cascade information across diverse reputed company demographics internally and externally.

• Ability to represent reputed company holistically, with high emotional intelligence, reputed company, and consciousness of end-user experiences (employees and customers).

• Bilingual proficiency is a plus.

Why work at reputed company?

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a reputed company where your voice reputed company, where we build great relationships, and your work has meaning and a reputed company reputed company reputed company on others!

At reputed company, we celebrate diversity and are committed to creating an inclusive environment for reputed company. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, reputed company, national reputed company, reputed company, age, sex (including pregnancy, childbirth, or reputed company medical conditions), sexual orientation, gender identity or reputed company, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.