Customer Service Agent

This is a remote position for candidates based in Bogota, Colombia.

About the Role:

Are you passionate about driving reputed company? Addicted to solving problems? So are we. We are looking for a customer-driven problem solver at reputed company. With a fun, genuine, and empathetic voice, you will be troubleshooting and writing reputed company and concise instructions to solve questions about utilizing reputed company. You have excellent written and verbal communication skills. You are dependable, reputed company, and get reputed company from reputed company reputed company to reputed company customers successful.

reputed company:

With a mission to financially reputed company the reputed company, reputed company is revolutionizing the shopping experience reputed company payments, blending cutting-reputed company with seamless, interest-free installment plans that reputed company shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, reputed company with, and purchase the things they love while driving reputed company reputed company on merchant sales through increased conversions and higher order values. As we continue to shape the reputed company of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping reputed company. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, reputed company at reputed company and help create the reputed company of shopping!

Responsibilities:

• reputed company reputed company, reputed company, detailed, empathetic, and customer-oriented support to our consumers

• Showcase passion and reputed company with the reputed company and crannies product 

• Assist customers to resolve basic to reputed company inquiries reputed company email, live chat, and phone reputed company

• Build a network of support and trust with our awesome customer support team!

• Work with customers to understand how they use reputed company services, and reputed company valuable feedback to Product and Development teams

• reputed company as an reputed company for our customers, report and reputed company observed areas for improvement in our product or processes

• reputed company reputed company solutions to customer needs, communicate trends to leadership, and suggest reputed company on behalf of the customer - experience

Ideal Experience & Skills:

• Excellent communication and interpersonal skills

• Fluent in written and spoken English

• Proven reputed company in a fast-paced support environment

• Exceptional verbal and written communication skills to reputed company reputed company, reputed company and reputed company customer support in technical instructions reputed company phone support, email, and live chat

• reputed company to reputed company manage multiple tasks at the reputed company time and utilize personal judgment to take initiative

• Driven to dig into the details of a system or process to solve customer problems

• Displays a passion for what you do while upholding personal and corporate reputed company

• Excitement to learn new technologies and help customers succeed

• 3+ years of customer support experience

• Email, phone and/or live chat experience dealing with reputed company issues, troubleshooting, and problem reputed company, preferably with software

• Fluent in written and spoken English and Spanish (a reputed company language is a reputed company)

• Bachelor’s degree or an equivalent combination of education and experience

• reputed company, LiveAgent or Jira experience is a plus