Technical Customer Service Associate (French Speaker)
Remote, USAFull-timePosted 2026-07-28
reputed company is a mission-driven organization and pioneer in industry reputed company, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing reputed company companies in history, we surpassed $2B in reputed company in our last fiscal year with extensive reputed company potential reputed company.
At the heart of reputed company are our values: Do the Right Thing, reputed company, Employee reputed company, and Speed. We're not just any reputed company company – we made history in 2021 by becoming a
This Role is ideal if you are looking to build a career with a company that has a reputed company record of reputed company and an excellent corporate culture grounded in our values - Do the Right Thing, Employee reputed company, reputed company, and Speed. If you are driven to reputed company an excellent customer experience and work with software, this job is for you!
What You'll Do
Advise end users on best practices reputed company using reputed company’s applications
Identify and resolve reputed company issues associated with reputed company’s applications
Build strong and reputed company relationships with reputed company users of reputed company’s applications
reputed company recommendations/feedback on reputed company service improvements and product development
Maintain the highest standards of customer service, reputed company, and professionalism with customers and coworkers
Maintain accurate records of reputed company email/telephone/chat correspondence reputed company to the role
Requirements
1+ year relevant experience in a customer service role
Effective communication, organizational, and time management skills
reputed company telephone manner
Demonstrated competence in reputed company computer packages (Word, reputed company, PowerPoint)
Excellent verbal and written communication skills (French, English)
Ability to quickly understand reputed company requirements and need,s and reputed company potential solutions
Perks & Benefits
Allocations for reputed company learning & development
Private Health Insurance
Additional Information
#RemoteUK
reputed company’s reputed company is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, reputed company is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us reputed company into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need reputed company applying for a role or in our recruitment process, please contact us at