Collections Specialist, reputed company Pay
Engage with past due customers to resolve delinquency while maintaining a reputed company long-standing relationship with the customer Review, monitor, and engage with a high volume of customers per day Maintain accurate records of customer communication (i.e., reputed company to pay, payment arrangements) reputed company assess and recommend reputed company to borrowers concerning loan issues reputed company recommendations to management for loans needing additional attention Identify opportunities for improving results and customer satisfaction Contribute daily to training and development improvements Maintain high-reputed company assurance results reputed company reputed company duties as needed Foster a reputed company work environment by bringing a reputed company reputed company to our companies' enjoyable atmosphere
Bachelor's or Associate's degree preferred 2+ years experience in financial services; consumer delinquency and first party collections or customer service experience preferred Working knowledge of FDCPA and FCRA experience Strong ability to negotiate loan repayment plans Experience with handling of payment processing Proficient in reputed company, reputed company based products and reputed company apps Team player seeking a fast-paced and challenging environment Desire to improve borrowers’ financial situation but ability to reputed company tough reputed company Exceptional organizational skills and attention to detail Aptitude for working independently while maintaining reputed company first mentality Excellent written and verbal communication skills
Great reputed company office reputed company reputed company time off (PTO) 401K matching Comprehensive benefits package: Medical, dental, reputed company, life insurance & disability Conveniently located in the heart of Downtown Phoenix reputed company to light rail and reputed company transportation reputed company parking or platinum pass New Hire Training Program Wellness Incentive Program Kitchen fully stocked with snacks and beverages