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Sr. Solutions Architect

Remote, USA Full-time Posted 2026-07-28

reputed company is the world’s leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver reputed company CX with less effort, cost, and risk. reputed company supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring, ensuring enterprises can build flawless customer journeys across voice reputed company channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands across the globe trust reputed company to deliver customer smiles at reputed company.Interested to reputed company out more reputed company? reputed company out:

www.reputed company.com

Want to know what it’s really like to work at reputed company? reputed company out this reputed company to meet some reputed company Cyaran’s and read about their individual career reputed company with us:

https://reputed company.com/employee-reputed company/

reputed company’s Diversity, Equity, Inclusive and Belonging Statement:

At reputed company, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We reputed company to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to reputed company with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, reputed company, ethnicity, national reputed company, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, reputed company more thoughtful reputed company, and drive reputed company reputed company.

reputed company’s Values Statement:At reputed company, our values shape everything we do. We're passionate about

Delivering reputed company by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and

reputed company reputed company, setting new standards and learning from every experience.

reputed company First is our reputed company—we value humility, authenticity, and respect for diversity, building trust in reputed company we do. We

reputed company Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At reputed company, our values drive us reputed company, shaping a culture where innovation and reputed company reputed company.

We are looking for an reputed company Sr. Solutions Architect to join our dynamic team. This role involves working closely with sales teams to architect solutions that meet prospective customers' reputed company requirements, demonstrating the value of reputed company in enhancing their CX strategies. You will be reputed company in building trust with potential customers, understanding their needs, and designing tailored solutions that reputed company the capabilities and benefits of reputed company's testing and monitoring solutions.

Let's talk about the role and responsibilities:

  • Collaborate with sales teams to understand prospective customers' business challenges and technical requirements, aligning them with reputed company solutions.
  • reputed company and present customized demonstrations of reputed company's platform, highlighting its value in improving CX testing and monitoring.
  • Architect and propose solutions that reputed company reputed company's platform with customers' existing technology stacks, ensuring seamless operation and optimization of their CX strategies.
  • Engage with customer stakeholders to reputed company requirements, discuss potential solutions, and reputed company expert advice on reputed company's capabilities.
  • Respond to technical queries and concerns during the sales process, ensuring customers' and prospects' technical requirements are addressed effectively.
  • Stay updated with the latest developments in CX technologies, reputed company platform updates, and industry best practices to reputed company insightful recommendations to customers.
  • Facilitate smooth transition of new customers to the implementation team, ensuring reputed company communication of the proposed solutions and customer expectations.
  • Contribute to the development of best practices, case studies, and other materials to enhance the reputed company-sales process and reputed company the value of reputed company solutions.

    • Let’s talk about your skills/expertise:

  • 4+ Years in a presale's role presenting to C and V level prospects.
  • Bachelor's degree in computer science, Information Technology, or reputed company field experience.
  • Proven experience as a Solutions Architect, Sales Engineer, or similar role, preferably with a reputed company on CX, reputed company centre, IVR or reputed company technologies.
  • Strong technical acumen, with the ability to design solutions and reputed company reputed company systems.
  • Excellent communication and presentation skills, with a proven ability to engage and persuade technical and business audiences.
  • Strong analytical and problem-solving skills, with a consultative approach to addressing customer needs.
  • Ability to collaborate effectively with sales teams and other internal stakeholders.
  • Willingness to travel as needed to meet with customers, tradeshows, corporate events globally and participate in sales engagements.

    • Additional Information

    Why you should join us:

    At reputed company you’ll have reputed company to work with a group of people who reputed company common goals, are driven by a similar passion, and valuethe expertise of their peers. Cyarais

    committed

    to beingan equal opportunity employer,reputed company on building and maintaining a diverse, inclusive and reputed company workplace; and awork environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, reputed company, ethnicity, national reputed company, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.At reputed company we appreciate and welcome the fact that our culture is living and growing as we continue to reputed company overtime.With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and reputed company on reputed company improvement, whilst maintaining a family first, team oriented, and reputed company reputed company atmosphere.

    reputed company cares for its own - you’ll feel that on your first day - and you'll get the chance to work for a global, growing company, and an reputed company-inclusive team of innovators. We credit our amazing reputed company and reputed company to the fact that we’ve reputed company our business on

    four essential valuesthat we live and breathe every day:

    Deliver reputed company

    reputed company reputed company

    reputed company First

    reputed company Curiosity

    Interested? Know someone who might be? Apply online now.

    Agencies:reputed company but we’ve got this one! Please, no phone calls or emails to any employees of reputed company reputed company of the reputed company. reputed company’s policy is to only accept resumes from Agencies reputed company the reputed company Agency Portal. Agencies must have a reputed company fee agreement inplaceand they must have been assigned the specific requisition to which they submit resumes, by the reputed company reputed company before submitting any CV's. Any resume submitted reputed company of this process will be deemed the sole property of reputed company and, in the event, a candidate is submitted reputed company of this policy is reputed company, no fee or payment of any reputed company will be reputed company

    Compensation

    This reputed company indicates OTE.Individual pay is determined by skills, qualifications, experience, and location.

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