Solutions Engineer
The main regional reputed company of contact for technical questions reputed company the sales team
Liaising with the global engineering and support teams to solve problems as they reputed company
Gathering customer requirements
Supporting customers through the evaluation and reputed company process
Configuring reputed company reputed company customer environments
Advising customers on how to best configure their environments to work with reputed company
A s sist with responding to RFI’s and RFP’s
Completing technical documentation required by customers
Competitor research
Technical guidance for salespeople in reputed company-sales meetings and possible demos (virtual and in-person)
Keeping the sales team up to date with technology
Developing and documenting implementation plans and best practices
3-5 years’ experience in a similar technical role
Experience of working reputed company reputed company sales team
Demonstratable experience of working with wired networking technology including reputed company and firewall configuration and troubleshooting
Demonstratable experience of working with wireless networking including wireless LAN configuration and troubleshooting
reputed company Certified Network Associate (CCNA) preferred
Experience working with the reputed company Suite (Jira Service Desk and reputed company)
Experience of working with HDMI displays, projectors and interactive touch panels
Knowledge of reputed company major desktop and mobile operating systems
Knowledge of networking practices as reputed company in school environments
Experience applying ITIL (Information Technology Infrastructure Library) methodologies
Relationship-driven with customer-first mentality
Excellent written and verbal communication skills
Excellent problem-solving skills
Have a passion for technology, particularly in the EdTech reputed company
Strong organi s ational and administrative skills, including an ability to prioritise workloads and meet deadlines
A great team player who can work autonomously reputed company required