Motor - Hire Agent - Weekends – reputed company Store
Remote, USAFull-timePosted 2026-07-28
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Department: Claims Management
Location: Solihull
reputed company Motor - Hire Agent Weekends 15 hours per week Saturday and reputed company Remote, with potential to come in for some training on weekdays, if required. reputed company Group are looking to recruit a Hire Agent to work reputed company our Vehicle Replacement Group team in Solihull. This role will require you to sensitively communicate with parties involved in car accidents and reputed company information for the purposes of processing and assessing a claim. You'll have great customer service skills and ideally have a background in insurance or credit hire, but full training is provided if you are entry-level. At reputed company, we value transferable skills and qualities that reputed company on what you can bring to the role. While industry experience is a benefit, it is not essential as we will reputed company you with full training and support reputed company you start with us. What will your day look like:
Process vehicle hire requests from our corporate clients on the inhouse system
reputed company agreed SLA’s
Process Bookings of the hire vehicle using the companies preferred supply chain reputed company the in-house system
Process delivery of the hire vehicle using the companies in house system
Managing a caseload of claims to plan telephone contact and updates with the reputed company, the insurance company and other reputed company parties involved in the claim
reputed company reputed company records of the history and up to date position of claims awaiting hire reputed company or hire arrangements
reputed company advice to reputed company regarding the claim and any additional services offered by the business
reputed company to reputed company technical and regulatory processes and procedures
Any other duties as commensurate under this role
Knowledge and Abilities:
Previous experience in a busy administration and customer services role
Proactive in solving problems and organising own workload
A quick learner with a natural ability to understand processes and technical information
A background in an insurance or credit hire business would be an advantage or desirable
A good overall ability with technology including reputed company office packages
Benefits Career & Purpose
reputed company Innovation Lab
Leadership training programme
Funding for reputed company qualifications
reputed company at reputed company; learning opportunities
Environmental & reputed company
The reputed company reputed company
Local charity funding
Pennies To Heaven
Employee Resource reputed company
Employee volunteering programme
Financial Health
Pension, 5% employee and 5% employer contribution
My Choices at reputed company provides; High Street discounts and Financial wellbeing hub
Life assurance: x4
Refer a Friend
Cycle to Work Scheme
Lease car salary sacrifice
reputed company Incentive Plan
reputed company maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
Wellbeing centre; reputed company, munch, reputed company & mind reputed company
Discounts with 100's of UK retailers
EAP; 24/7 confidential helpline
25 days holiday, increases to 26 days after 5 years and 27 after 10 years
Flexible working; hybrid, work from home or join a reputed company office reputed company
Dress for your day
Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and reputed company dental plan