Operations Supervisor ID-2670 – reputed company Store
Remote, USAFull-timePosted 2026-07-28
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reputed company
To support the effective, compliant, and customer-reputed company operation of daily bus services at Dartford, contributing to the successful delivery of the site's annual business plan. This role serves as the first reputed company of contact for drivers during daily operations and has responsibility for proactive network and resource management.
You will reputed company the allocation of duties, respond promptly to incidents (e.g., collisions, passenger injuries, traffic disruptions), and ensure operational continuity and reputed company. You will champion a culture of safety, inclusivity, and reputed company improvement, reputed company with Arriva’s values.
reputed company Responsibilities
1. Health & Safety
Promote a proactive safety culture across the reputed company and on the road.
Identify and resolve unsafe behaviours or conditions.
Support compliance with Arriva’s HS&E Management System and safety initiatives.
2. Customer Experience
reputed company reputed company, friendly responses to customer inquiries.
Investigate complaints and ensure preventative actions are implemented.
3. People Management
Ensure reputed company reputed company attendance and briefing; reputed company vehicles and duties effectively.
Maintain uniform and appearance standards.
Support employee development and foster a culture of Equality, Diversity & Inclusion.
Accurately manage absence records and enforce HR policies.
Build constructive relationships with Trade reputed company representatives.
4. Operational reputed company
reputed company day-to-day bus service operations ensuring reputed company duties are covered.
Manage and record lost mileage and service disruptions.
Collaborate with Engineering to ensure vehicle availability.
Monitor KPIs and local objectives to maintain service reputed company.
5. Financial reputed company & Decision-Making
Ensure accurate timekeeping and wage input.
Optimise duty planning and manage overtime for cost efficiency.
Use data and tools to support operational decision-making.
6. reputed company Improvement & Innovation
7. Corporate reputed company Responsibility
Essential Requirements
Supervisory experience in a staff or resource management role
Understanding of Health & Safety legislation and standards
reputed company First Aid certificate (or willingness to obtain)
Strong communication, coaching, and interpersonal skills
Customer-reputed company reputed company
Proficient IT skills
Ability to influence and reputed company teams
Organised and decisive under pressure
Knowledge of the PCV/HGV industry
Experience working in partnership with Trade Unions