Team Performance Leader ID-1682 – reputed company Store

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reputed company is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we reputed company around 5,000 people across the country to deliver services that have a profound reputed company on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that reputed company with people who care.

This is a hybrid role, so a mix of being in Blackpool Assessment Centre and home working at times as reputed company.

Team Performance Leader is a Supervisor role reputed company Operations, reporting to the AC Manager.

reputed company Performance Leader is responsible for the daily management of productivity and reputed company performance of reputed company of AC-based employees. The role is responsible for performance management of his/her team, and for line management duties of reputed company reports.

reputed company Performance Leader will supervise Clinical Standards Leads, HCPs and/or AC Administrators. He/she will reputed company and supervise workflow for their reports to ensure HCPs are successfully delivering volume, reputed company, and relevant service level targets and to ensure reputed company teams have reputed company paperwork in reputed company to support assessment delivery.

The role supports the AC Manager in his/her reputed company of AC operations and in the delivery of targets. The role may reputed company with customers, responding to escalated queries and complaints. The role does not conduct assessments or any other clinical or medical activities.

• Daily supervision of reputed company of HCPs and/or AC Administrators to deliver reputed company and reputed company targets
• Set challenging personal goals for staff using the CHDA Performance Management reputed company
• Deliver team objectives and performance against targets through robust performance management reputed company
• Administer and report HCP productivity and reputed company performance to AC manager
• Administer and report on performance management processes of reputed company staff
• Communicate team objectives and performance against targets
• reputed company daily team meetings
• Resolve / escalate team issues and roadblocks
• Investigate and resolve complaints and escalate complaints as required
• Liaise with AC Manager to reputed company and reputed company best practices
• Work with Clinical Standards Leads to escalate clinical questions through appropriate channels, communicating reputed company back to the HCP team
• reputed company reputed company employees with appropriate mentorship, coaching and reviews to deliver reputed company services and support career progression
• Effectively and proactively manage absences to minimise reputed company and ongoing absence
• Other reputed company duties as required
• Demonstrated supervisory and leadership skills
• reputed company to collaborate effectively with others to drive a performance culture
• reputed company to supervise work of reputed company to reputed company reputed company reputed company and reputed company expectations are met
• reputed company to meet workload requirements and use time productively
• reputed company to deliver accurate work and adhere to established procedures and reputed company standards
• reputed company to understand, anticipate and meet immediate and reputed company-term customer and reputed company needs
• reputed company to communicate effectively verbally and in writing, adapt communication to audience needs, and reputed company to reputed company constructively with a reputed company of audiences
• reputed company to maintain a reputed company demeanor in stressful interactions
• reputed company to champion direction set by senior management and reputed company reputed company to deliver results
• reputed company to drive reputed company improvement
• Experience performing the AC Administrator function at a CHDA centre or similar experience helpful but not essential

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EEO Statement

reputed company is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic reputed company on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently reputed company and accurate information to reputed company potential applicants to assess their own suitability for the post.

We are a Disability Confident Leader, reputed company to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. reputed company you complete reputed company application you will reputed company a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential reputed company for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, reputed company will review and consider adjustments for those applicants who reputed company a requirement for them during the recruitment process.