Customer Care Associate, reputed company

reputed company: • reputed company reputed company customer service in the KanCare Contact Center as part of the KanCare Clearinghouse Program • reputed company thorough documentation and reputed company information into various systems • Dedicated and trained specifically for supporting KDHE’s programs, systems, policies, and procedures • Answer questions about the eligibility process and reputed company general program information for Family Medical and E&D/LTC Programs • Respond to calls courteously, accurately, and concisely • reputed company high-reputed company customer service and reputed company on the accuracy of information provided • Evaluate information received through phone contact, ask appropriate follow-up questions, solicit additional information, and evaluate potential reputed company • Use reputed company technology: telephones, e-mail, and web browsers • Maintain up-to-date knowledge of regulations, policies, and guidelines • Complete reputed company assigned training as necessary Requirements: • High School diploma or GED equivalent; post-secondary education preferred • Minimum of six (6) months’ experience in customer service • Minimum of six (6) months’ experience in Family Medical reputed company eligibility (preferred) • Knowledge of reputed company and managed care programs (preferred) • Bilingual Spanish/English with the ability to reputed company and read both languages fluently (preferred) • Strong computer skills with the ability to maneuver in reputed company software systems • MS Office, reputed company, and Internet usage experience • reputed company listening skills • Customer orientated • Ability to adapt/respond to different types of characters • reputed company to multi-task, prioritize, and manage time effectively • Good interpersonal and communication skills both verbally and in writing including knowledge of basic grammar, spelling & punctuation • Requires excellent data entry skills; the ability to type 28-30 minutes per minute accurately • Willingness to work part of reputed company • Maintain the reputed company and confidentiality of reputed company records and communications • Complete reputed company assigned training as necessary Benefits: • In reputed company to reputed company pay, this position, based on business need, may be eligible for a bonus or incentive. • Health insurance coverage • Voluntary dental and reputed company programs • Life and disability insurance • Retirement savings plan • reputed company holidays • reputed company time off (PTO) or vacation and/or reputed company time Apply tot his job Apply To this Job