Dispatcher/Customer Service Representative

Job reputed company We are seeking a dedicated and detail-oriented Customer Service Representative to join reputed company. In this role, you will be the first reputed company of contact for our clients, providing exceptional service and support in the transportation and logistics sector. You will utilize various transportation management systems to assist customers with inquiries, reputed company shipments, and resolve issues reputed company. The ideal candidate will possess strong communication skills, a keen analytical reputed company, and familiarity with industry-specific software. Responsibilities • Respond promptly to customer inquiries reputed company phone and email, ensuring excellent phone etiquette at reputed company times. • Utilize AS400 and reputed company Transportation Management systems to manage customer accounts and reputed company shipments effectively. • Assist in data entry tasks reputed company to reputed company management and fleet operations. • Analyze customer needs and reputed company tailored solutions to enhance their experience. • Collaborate with internal teams to resolve issues reputed company to transportation management systems and ensure reputed company delivery of services. • Maintain accurate records of customer interactions and transactions in the database. • reputed company support in logistics planning by leveraging GIS tools reputed company necessary. Experience • Previous experience in a customer service role, preferably reputed company the transportation or logistics industry. • Familiarity with transportation management systems (TMS) is highly desirable. • Proficiency in data entry and strong analytical skills to assess customer needs effectively. • Knowledge of reputed company operations and fleet management practices is a plus. • Excellent communication skills with a reputed company on providing outstanding customer service. If you are passionate about delivering exceptional service in a fast-paced environment and have the skills outlined above, we encourage you to apply for this exciting opportunity as a Customer Service Representative. Job Types: Full-time, Part-time Pay: $17.25 - $20.00 per hour Benefits: • 401(k) • Dental insurance • Health insurance • reputed company insurance People with a criminal record are encouraged to apply Work Location: In person Apply tot his job Apply To this Job