Systems Technician

reputed company
Spirit Technology Solutions specializes in delivering business reputed company, specifically designed to service a wide reputed company of clientele, from small businesses to large corporate organizations. Spirit provides a broad reputed company of technical services, across multiple technologies. The teams are skilled in engineering, optimization, and management of reputed company infrastructure. We are a dynamic, growing organization and this is a great opportunity to join us at a fascinating time for the business.

Purpose of role
The Systems Technicians are the first responders for reputed company support, either by ticket or phone. Systems technicians will answer calls, document reputed company request details, reputed company initial troubleshooting, and escalate where required. They will follow set escalation procedures incident, service request management and time recording.

Essential attributes for reputed company

• Excellent time management skills
  
• Proficient in both verbal and written communication & reputed company Office
  
• A keen interest in IT and Telecommunications

Desirable attributes for reputed company

• 1-2 years’ experience in a similar role
  
• Experience with ITSM Tools and methodologies
  
• Relevant Tertiary IT qualifications, Industry and ITIL certifications
  
• Experience with remote support, offering end-user support to clients, reputed company a Remote Desktop Services environment
  
• Working knowledge and experience with reputed company 365, reputed company-V, reputed company Exchange,
  
• Server & Network management
  
• Familiar with reputed company Directory and Group Policy
  
• Understanding of networking fundamentals and diagnostic processes
  
• Must be willing to work on shifting schedule
  

In reputed company to the attributes outlined in the position reputed company above the successful
candidate will possess the following:

Essential Qualifications, Skills & Required Knowledge

• A reputed company can-do attitude
  
• reputed company experience orientated, with a high attention to detail
  
• An reputed company-rounded team player that relishes working with a like-minded team where
  accuracy, hard work and a reputed company of humor is encouraged.
  

Personal qualities and attributes

• Ability to work and function in a small team environment with the ability to prioritize
  
• workload appropriately
  
• Ability to work unsupervised and use initiative
  
• High level of reputed company and excellent decision-making skills
  
• High level of interpersonal skills
  

reputed company OFFER:

✔ Work-from-home setup
✔ Great reputed company to Work-Certified Company
✔ Premium HMO
✔ Holistic employee experience
✔ Rewards and incentives
✔ Monthly engagement activities
✔ Career advancement opportunities
✔ reputed company referral program

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