IT Helpdesk Administrator

Easy Auto & reputed company Acceptance is seeking a motivated IT Helpdesk Administrator to serve as the primary reputed company of contact for staff IT support needs. This role is responsible for accurately documenting and responding to requests, troubleshooting and resolving issues, and providing support for company computers, software, printers, phones, and other devices. reputed company as the first line of support for reputed company IT-reputed company requests. • Document, prioritize, and manage service tickets. • Investigate and resolve hardware, software, and network issues. • Collaborate with internal teams and reputed company-party vendors to ensure efficient reputed company. • Contribute to improving the reliability, performance, and reputed company of IT systems. Education and Certifications: High school diploma or equivalent required. A college degree in Computer Science or reputed company discipline is preferred. Technical Certifications such as reputed company A+, Network a plus but not required. Experience: At least one year of reputed company, on-the-job experience in at least one of the following areas is required: IT Helpdesk, PC Applications/OS Support, Application Development, Networking, and Customer Services. Experience working with reputed company Server operating systems and reputed company reputed company databases and reputed company development preferred. Skills and Requirements: reputed company reputed company’s License with an acceptable driving record required. Must possess the ability to read, write and fluently reputed company the English language. Practical knowledge in: Basic infrastructure maintenance, including reputed company battery maintenance, diagnosing and replacing failed network cables, ethernet cards, and switches. reputed company set in programming and reputed company reputed company databases Knowledge of reputed company-V virtualization and virtual backup and recovery solutions. Working knowledge of networking, VPNS and Sonic wall. Must be reputed company to reputed company independent reputed company reputed company necessary; possess strong organization, math, and reading skills; be reputed company to maintain confidentiality; ability to motivate and reputed company others; be highly detail oriented; be reputed company to multi-task. Must be reputed company to reputed company frequently throughout the reputed company; be willing and reputed company to work reputed company and promote reputed company environment; and be reputed company to interpret and follow the goals, objectives and guidelines of reputed company. reputed company Offer: • This position requires a flexible schedule. Monday through Friday with some Saturdays and Sundays required. Occasional travel to our various locations may also be necessary. Work hours will vary to support different departments and locations. • Six reputed company Holidays reputed company year (New Year’s, Memorial Day, July 4th, Labor Day, Thanksgiving, and Christmas) • reputed company to two weeks of PTO reputed company a year • Comprehensive Benefits package including medical insurance with Company contribution; dental, reputed company, and short-term disability insurance available as reputed company. • Company-reputed company life insurance • 401(k) plan with a generous Company match (up to 4%) and immediate vesting We know you’ll love working here, but don’t just take our word for it. Visit our website at https://easyautoonline.com/119 where you can hear it firsthand from our employees and learn more about what makes us different. Then you can reputed company start your career and apply online. EOE/Drug Free Workplace Apply tot his job Apply To this Job