Experienced Customer Sales Executive - Amazon Protein Business Growth & Digital Commerce Strategy

Unlock Your Career Potential as a Customer Sales Executive with Hershey's Amazon Protein Team

Join our dynamic team as a Customer Sales Executive, Amazon Protein, and become a key player in driving business growth and digital commerce strategy for Hershey's U.S. business on Amazon. This remote role offers the freedom and flexibility to work from anywhere while making a significant impact on our company's success.

About Hershey's and the Amazon Protein Team

Hershey's is a renowned leader in the confectionery industry, committed to delivering exceptional customer experiences and driving business growth through innovative digital commerce strategies. Our Amazon Protein Team is responsible for managing the Amazon P&L for our U.S. business, developing customers and capabilities in alignment with our long-term vision for HSY Digital Commerce.

Key Responsibilities

• Develop and execute short, mid, and long-term growth strategies to drive the Hershey-account(s) partnership and ensure successful execution across the organization.
• Collaborate with Protein leadership to align sales forecasts and with Marketing to ensure the business has the right level of brand and marketing support.
• Travel to customers and support conversations/negotiations with buying teams, guiding and participating in discussions for JBP and long-term strategic growth.
• Educate the organization on the strategic importance of eCommerce and trends/developments within this rapidly evolving channel.
• Use available data and insights to provide sound merchandising, marketing, promotional, and product optimization recommendations (prescriptive selling).
• Own the planning and execution of merchandising, marketing, promotional, and content plans, crafted in close collaboration with brand/season, digital, shopper marketing, and sales teams.
• Co-own relationships with content development/creative agencies, ensuring creative content is optimized, impactful, and compliant with brand messaging.
• Establish business reporting/KPIs to ensure progress against objectives and communicate back to the organization.
• Serve as an operational evangelist for assigned account(s), coordinating with cross-functional teams to ensure catalog accuracy, in-stock/forecasting reliability, new product setup, and sales planning.
• Own the eCommerce P&L for assigned portfolio, including Amazon.com, 3P, Prime Pantry, Amazon Fresh/Prime Now, Amazon Business, Amazon Go, Amazon Grocery, Fresh Pick Up, and Whole Foods.

Essential Qualifications

To succeed in this role, you will need:

• Previous sales experience with direct management of a customer/retailer relationship, preferably with Amazon experience.
• Demonstrated P&L management with strong business judgment and decision-making skills, able to identify, prioritize, and articulate high-impact initiatives.
• Experience directly managing customers, including strengths in advising and negotiating.
• Strong ability to work effectively in a matrix environment.
• Excellent management skills, with the ability to delegate and manage multiple priorities while generating positive relationships.
• Proven leadership skills.
• Strong knowledge and experience managing digital customers, media, and creative development, SEO, and eCommerce merchandising (or translatable experience).
• Proven ability to translate insights into sound merchandising, marketing, promotional, and product optimization recommendations (prescriptive selling).
• Superb communication skills, including strong oral and presentation skills, with the ability to communicate and interact at all levels.
• Aptitude for problem-solving/quick learning.
• Positive attitude and high level of energy.

Preferred Qualifications

While not required, the following qualifications are highly desirable:

• MBA or equivalent degree.
• 5+ years of experience managing a P&L or Digital Commerce business, preferably in the CPG industry.
• Experience working with Amazon or other eCommerce platforms.

What We Offer

As a Customer Sales Executive, Amazon Protein, you will have the opportunity to:

• Drive business growth and digital commerce strategy for Hershey's U.S. business on Amazon.
• Develop and execute strategic plans to drive customer partnerships and business results.
• Collaborate with cross-functional teams to leverage insights and digital expertise.
• Work in a dynamic, remote environment with a flexible schedule.
• Enjoy a competitive salary and benefits package.

Company Culture and Work Environment

At Hershey's, we value a culture of innovation, collaboration, and customer-centricity. As a remote employee, you will be part of a distributed team that is passionate about driving business growth and delivering exceptional customer experiences. We offer a flexible work environment that allows you to work from anywhere, while still being connected to our team and culture.

Career Growth Opportunities

As a Customer Sales Executive, Amazon Protein, you will have opportunities for career growth and professional development within Hershey's. You will be able to develop your skills in digital commerce, customer management, and business strategy, while working with a talented team of professionals.

Compensation and Benefits

We offer a competitive salary and benefits package that reflects our commitment to attracting and retaining top talent. While specific details may vary, our compensation and benefits package is designed to reward performance and support your overall well-being.

Join Our Team and Unlock Your Career Potential

If you are a motivated and experienced sales professional looking to drive business growth and digital commerce strategy, we encourage you to apply for this exciting opportunity. As a Customer Sales Executive, Amazon Protein, you will play a key role in shaping Hershey's U.S. business on Amazon and driving customer partnerships. Don't miss out on this chance to unlock your career potential and join our dynamic team!