Experienced Online Casino Dealer and Game Presenter – Live Casino Entertainment and Customer Service Expert
Introduction to Evolution and the Role
Imagine being part of a pioneering company that has revolutionized the online gaming industry. At Evolution, the world's leading provider of online casino games, we are seeking charismatic and customer-focused individuals to join our team as Online Casino Dealers and Game Presenters in Southfield, MI. As a market leader since 2006, we have evolved the gaming industry by designing and hosting the most streamed, interactive casino tables and slots globally. Our talent is live, and the players are virtual, with thousands playing with real money from their mobile devices on one of our 50 games every day.
About the Job
We are looking for passionate and service-oriented individuals who can provide an exceptional gaming experience for our live players. As an Online Casino Dealer and Game Presenter, you will be the face of our live casino games, presenting and hosting games like Blackjack, Roulette, and Baccarat to a global audience. Your presentation and personality are key to creating an engaging and rewarding experience for our players. No prior dealing experience is required, as you will undergo comprehensive training at our Evolution Academy, where you will learn the skills needed to succeed in this exciting role.
Key Responsibilities
- Present and host live casino games to a global audience, ensuring a professional and engaging experience for players.
- Interact with players through live chat and video streaming, providing excellent customer service and responding to player inquiries.
- Work rotating shifts, including evenings, weekends, and holidays, with regular breaks to ensure a healthy work-life balance.
- Maintain a professional appearance and adhere to our uniform and grooming standards.
- Collaborate with colleagues to achieve team goals and provide support when needed.
- Participate in ongoing training and development to enhance your skills and knowledge of our games and products.
Qualifications and Requirements
To succeed in this role, you should possess the following essential qualifications and skills:
- Must be 21 years of age or older.
- Must be able to obtain a MI Gaming License.
- Required to successfully complete a pre-employment background check.
- 1-2 years of work experience in a customer service and hospitality-oriented role.
- Professional, mature, and responsible with a natural ability to follow work rules.
- Service-minded with good communication skills and a dedication to providing an exceptional customer experience.
- Able to quickly grasp new concepts and adapt to our fast-paced and dynamic environment.
Preferred Qualifications
- Prior experience in the gaming or hospitality industry.
- Knowledge of casino games and rules.
- Experience working in a live or fast-paced environment.
- Strong problem-solving and conflict resolution skills.
What We Offer
In return for your skills and experience, we offer a competitive hourly rate, tips, and performance bonuses, as well as a range of benefits, including:
- Career advancements and opportunities for professional growth.
- Monthly performance-related bonus.
- Paid break time and training.
- Casino license reimbursement.
- 10 days of paid time off.
- Medical, dental, and vision coverage.
- Nationwide employee discount program.
- Centrally located modern studio environment with break room and refreshments.
Career Growth and Development
Work Environment and Company Culture
Our studio environment is modern, dynamic, and fast-paced, with a focus on teamwork and collaboration. We believe in creating a positive and inclusive work environment that fosters creativity, innovation, and growth. Our company culture is built on the values of excellence, integrity, and respect, and we are committed to providing a workplace that is safe, supportive, and rewarding for all employees.
Why Join Evolution?
By joining Evolution, you will become part of a global team of over 16,000 EVOlutioneers who are passionate about delivering exceptional online entertainment experiences. You will have the opportunity to work with a range of award-winning product brands, including Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City, and DigiWheel. Our company is listed on Nasdaq Nordic (EVO), and we are committed to remaining a market leader in the online gaming industry.
Conclusion
If you are a charismatic and customer-focused individual who is passionate about delivering exceptional gaming experiences, we encourage you to apply for this exciting opportunity. As an Online Casino Dealer and Game Presenter at Evolution, you will have the chance to work with a global team of professionals, develop your skills and knowledge, and contribute to the success of our company. Don't miss out on this opportunity to join the fast-growing team at Evolution and take your career to the next level. Apply now and become part of our dynamic and creative environment!
Apply for this job