U.S. Based Contact Center - Service & Inside Sales Advisor - Fully Remote Jobs in Florida
This remote work opportunity is open to Florida residents only.
Most contact centers suck; ours doesn’t! Imagine starting each day excited to work alongside mission-focused teammates and inspiring leaders.
If you're eager to use your expertise in addressing customer concerns via phone, digital chat, social media, and SMS/text to redefine award-winning customer experience, this is your chance.
We’re proud to be one of Newsweek’s Top 100 America’s Most Loved Workplaces and we are on the grow. Consider joining our team of passionate culture warriors.
Work for Delta Defense, the private company that provides Marketing, Operations and Customer Service for the U.S. Concealed Carry Association. The USCCA safeguards life, freedom, and finances for responsible American protectors. Learn more about the USCCA at https://www.usconcealedcarry.com/
Contact Center Service & Inside Sales Advisor - Position Summary:
• Engage with USCCA members and prospects through inbound and outbound calls and chats.
• Build deep connections, helping members become the best protectors of themselves and their families.
• Understand individual needs and educate on membership value through needs-based sales.
• Provide outstanding service with account updates, payments, and membership purchases.
• Make a difference every day, delivering an award-winning customer experience.
Elevate your career with us and reap the rewards of your success!
• Starting salary $19.27 - $20.00/hour, based on experience
• Shift premium available based on days and hours worked
• Eligible for commission
• 23 Days of Personal Time Off, 8 Company Holidays, plus paid day of Volunteer Service annually
• 100% Remote work from your home office; say good-bye to commute time and to traffic!
• Robust Insurance Coverage Options: Medical, Dental, Vision, HSA, FSA, Life, STD, & LTD
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