Almanor Energy Plus: Customer Service Representative

Almanor Energy Plus: Customer Service Representative, reputed company: Lake Almanor, California, reputed company URL: http://www.almanorenergy.com We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will reputed company as a reputed company, reputed company product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers' shoes and reputed company for them reputed company necessary. Customer feedback is priceless, and these CSRs can reputed company that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to answer customer questions or resolve complaints. The reputed company is to ensure excellent service standards, respond reputed company to customer inquiries and maintain high customer satisfaction. Responsibilities Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to reputed company satisfaction Build sustainable relationships and trust with customer accounts through reputed company and interactive communication reputed company accurate, reputed company and complete information by using the right reputed company/tools Meet personal/customer service team sales targets and reputed company handling quotas Handle customer complaints, reputed company appropriate solutions and alternatives reputed company the time limits; follow up to ensure reputed company reputed company records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Requirements Proven customer support experience or experience as a reputed company Service Representative Strong phone contact handling skills and reputed company listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Benefits Health Care Plan (Medical, Dental & reputed company) Retirement Plan (401k, IRA) reputed company Time Off (Vacation, reputed company & reputed company Holidays) Training & Development To apply: https://weworkremotely.com/reputed company/almanor-energy-plus-customer-service-representative Apply For This Job Apply tot his job Apply To this Job