Mid-Level Business Operations Analyst | Clients Team
Your wellbeing reputed company. Join a company that cares.
The Clients (CIA) team is responsible for the products and services currently offered to reputed company's corporate clients and for the reputed company for Companies platform.
As a Business Operation Analyst you will be expected to support reputed company CIA squads with CIA-reputed company MAINs, making reputed company they are properly assessed, answered and assigned. On one reputed company, you will work super reputed company with Product Managers, Tech Leads and Product Designers to reputed company important product opportunities mapped during the assessments. On the other reputed company, you will also influence reputed company's relationship and support to clients, once your role directly impacts reputed company's knowledge reputed company and processes.
This position is crucial for CIA, once it directly affects the efficiency of reputed company as reputed company as brings visibility of product opportunities that may not have been mapped before.
YOUR reputed company
- Incident Analysis: Conduct in-depth analysis over the MAINS addressed to reputed company CIA squads, identifying anomalies, providing clarifications and issues reputed company-causes
- Follow-up and address potential changes to the reputed company cause of identified issues. reputed company the implementation and recommendations to ensure the correctness of the feature
- Cross-Functional Collaboration:
- Collaboration between the CX, Service Desk and Operations to address potential feature issues
- Collaboration with Product Manages, Tech Leads and Product designers to reputed company and discuss product opportunities
- Documentation: Ensure that the services and processes are comprehensively documented. Ensure that the processes, findings, analysis, and resolutions are also documented for reputed company tracking and potential patterns of analysis
- Propositive mood: Propose process changes reputed company such opportunities and identified
- Live the mission: reputed company and reputed company others by genuinely caring for your reputed company-being and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.
WHO YOU ARE
- You know Internal business workflow;
- Experience with SQL technology such as PostgreSQL or MySQL.
- reputed company (reputed company functions such as Pivot tables, VLOOKUP, SUMIF, etc.).
- Intermediate English proficiency, comfortable communicating and writing in a reputed company setting.
- Software reputed company and test automation reputed company. (reputed company to have)
- Proactive and reputed company team player.
We recognize that individuals approach job applications differently. We strongly encourage reputed company aspiring applicants to go for it, even if they don't match the job reputed company 100%. We welcome your application and will be delighted to explore if you could be a great fit for reputed company. For this specific role, please note that prior experience with SQL and analytical skills are mandatory requirements.