Remote Corporate Travel Agent - Sabre GDS Expert for Dynamic After-Hours Team - Work from Home Opportunity

Unlock Your Potential as a Remote Sabre Corporate Travel Agent with AAA Club Alliance!

Are you a seasoned travel professional with a passion for delivering exceptional customer service? Do you have a knack for navigating the complexities of corporate travel and a keen eye for detail? If so, we've got an exciting opportunity for you to join our dynamic after-hours team as a Remote Corporate Travel Agent!

At AAA Club Alliance, we're committed to providing a stable and supportive work environment that fosters growth, innovation, and inclusivity. As a Remote Corporate Travel Agent, you'll be an integral part of our team, working from the comfort of your own home to deliver top-notch travel services to our valued clients.

About Us: AAA Club Alliance

AAA Club Alliance is a leading provider of travel services, dedicated to helping our members explore new destinations, experience new cultures, and create unforgettable memories. With a rich history and a strong commitment to customer satisfaction, we've established ourselves as a trusted name in the industry. Our team is passionate about delivering exceptional service, and we're looking for talented individuals like you to join our ranks.

Key Responsibilities: Delivering Exceptional Corporate Travel Services

• Book domestic reservations for air travel, hotel, and car rentals, ensuring the lowest cost for booked itineraries and maximum commission claimed.
• Respond to requests for domestic and international price quotations, utilizing automated systems and queues to rate desks as needed.
• Promote the acceptance of fares, rates, and suppliers that align with client travel program policies and negotiated contracts.
• Maintain and promote professional and courteous client relations through prompt and accurate responses to telephone and email communications.
• Stay informed about airline rules and regulations, as well as current affairs, to communicate information to clients accurately and effectively.
• Achieve individual and contractual service level goals related to telephone, quality, and productivity.
• Maintain client profiles, ensuring special requests and reward program information are included.
• Monitor, sort, and work global distribution systems (GDS) queues daily to maintain quality control.
• Ensure optimum customer service through effective use of phone systems and positive telephone service techniques.
• Perform other duties as assigned.

Essential Qualifications: What We're Looking For

To succeed in this role, you'll need:

• A high school diploma or equivalent.
• At least 4 years of active Travel Consultant experience within the past 6 years.
• Corporate Travel experience and current proficiency with Sabre GDS.
• Excellent communication and customer service skills.
• The ability to work independently in a remote environment.

Preferred Qualifications: A Plus!

• 1+ year of international experience.
• A passion for delivering exceptional customer service and a keen eye for detail.

What We Offer: A Comprehensive Benefits Package and More!

At AAA Club Alliance, we believe in rewarding our team members for their hard work and dedication. As a Remote Corporate Travel Agent, you'll enjoy:

• A competitive starting hourly rate, depending on your experience.
• A comprehensive benefits package, including Health, Dental, Vision, Prescription, and Life Insurance.
• Paid Time Off and Volunteer Time Off.
• A 401(k) plan with company match.
• Tuition Reimbursement.
• A Complimentary AAA Premier Membership, offering discounts on our products and services.

Schedule Availability: Flexibility and Work-Life Balance

We're committed to providing a flexible schedule that supports your work-life balance. As a Remote Corporate Travel Agent, you'll be required to work at least one weekend day or evening shift, with potential shift availability between 4:00 PM - 11:00 PM or 5:00 PM - 12:00 AM EST.

Why Join AAA Club Alliance?

At AAA Club Alliance, we're passionate about creating a welcoming and inclusive workplace that fosters growth, innovation, and diversity. We're committed to:

• Cultivating a culture of inclusivity and respect.
• Attracting and retaining talented individuals from diverse backgrounds.
• Supporting our team members' career goals and aspirations.

Ready to Take the Next Step?

If you're a motivated and experienced travel professional looking for a new challenge, we want to hear from you! As a Remote Corporate Travel Agent with AAA Club Alliance, you'll have the opportunity to grow your career, develop your skills, and make a meaningful contribution to our team.

Apply now and join our dynamic team!