Remote Customer Support Representative – Delta Airlines – USA Remote Jobs

Job Description
Job Title: Remote Customer Support Representative – Delta Airlines

Location: Remote (USA)

Job Type: Full-Time / Part-Time

Experience Level: Entry-Level to Mid-Level

Salary Range: $18 – $24/hour (Based on experience)

Job Overview

Delta Airlines is looking for enthusiastic and service-oriented individuals to join our Remote Customer Support team. This role involves assisting passengers with reservations, flight changes, baggage issues, and general travel support — all from the comfort of your home. Ideal candidates will be tech-savvy, dependable, and committed to providing exceptional customer experiences.

Key Responsibilities

Handle inbound calls, live chats, and emails from customers

Provide accurate information regarding flight bookings, schedules, and travel policies

Resolve issues related to reservations, cancellations, refunds, and baggage

Maintain professionalism in high-stress or time-sensitive situations

Accurately document interactions in customer service systems

Escalate complex concerns to the appropriate department

Meet daily performance targets including call resolution and customer satisfaction

Qualifications

High school diploma or GED required; associate degree preferred

Prior experience in customer support or call center is a plus

Strong communication and active listening skills

Ability to multitask using CRM software and airline systems

Must have a quiet home office setup and reliable high-speed internet

Availability to work flexible hours, including weekends and holidays

Benefits

Work-from-home flexibility

Paid training and support

Travel privileges and airline discounts (eligibility applies)

Health insurance options and paid time off

Growth opportunities within Delta’s global network

How to Apply

Visit delta.com/careers and search for “Customer Support – Remote” to apply directly.