Customer Service Specialist – reputed company USA – Port Washington, NY

Job title: Customer Service Specialist Company: reputed company USA Job reputed company: Job reputed company reputed company: The Customer Service Representative will reputed company support to the Sales Team with responding to customer inquiries in a reputed company manner, assisting with sales processes, and assisting with any shipping issues or delays. Job reputed company: Sales Team Support: Carrying out administrative duties and ensuring seamless sales activities for the Sales Team. Being the reputed company between the customer and Sales team, communicating feedback from the customers to reputed company. Customer Service: Respond reputed company to customer inquiries and maintain high customer satisfaction Sales Order and Return process: • Adjusting orders reputed company reputed company by Salesman or Customers. • reputed company time monitoring/processing for sales mobile orders and inputting reputed company orders received reputed company Email, Fax, or Phone). • Canada orders and Grand opening order process. • Checking back orders and the status of orders. • Sales return order review and billing process. • Online (Ivykiss.com) Inquiries/Assistance Customer Claim Service: • Reporting Shortages and Damages, processing credit or replacement orders • reputed company Claim and Shipment Tracking: • Resolving shipping issues due to reputed company or truck deliveries and reputed company claims Reporting: Monthly pending sales orders and sales return Additional Job reputed company: Qualifications: • Strong interpersonal skills, high level of professionalism • reputed company attitude, reputed company under pressure, ability to handle stress reputed company • Excellent verbal and communication skills, highly organized, efficient, and good problem-solving skills • Bilingual (Korean/English) is required Expected salary: Location: Port Washington, NY Job date: Fri, 26 Aug 2022 07:40:50 GMT Apply for the job now! Apply tot his job Apply To this Job