Experienced Content Design Manager - Commerce Lifecycle & Platform Leader for Global Entertainment Services
Introduction to Netflix and Our Mission
Netflix is one of the world's leading entertainment services, with over 278 million paid memberships in more than 190 countries, offering a wide variety of TV series, films, and games across different genres and languages. Our members enjoy the freedom to play, pause, and resume watching their favorite content anytime, anywhere, with the flexibility to change their plans at any time. As a pioneer in the streaming entertainment industry, we are committed to delivering innovative and delightful customer experiences that drive revenue growth opportunities globally.
About the Commerce Lifecycle & Platform Team
The Commerce Lifecycle & Platform team, within the Growth XD department, is responsible for creating seamless and engaging customer acquisition and retention experiences. As a Content Design Manager in this team, you will lead a group of talented Content Designers in developing strategic content that minimizes friction and helps Netflix communicate effectively with a global audience. Your mission will be to turn every prospective Netflix member into an informed, delighted, and satisfied customer.
About Content Design at Netflix
Content Designers at Netflix partner with cross-functional teams, including Product Designers, Product Managers, Product Marketing, and Globalization specialists, to craft exceptional product experiences. By designing through the lens of language, they create testable and innovative content that elevates the user experience and drives business impact. As a leader in this field, you will be responsible for setting the direction and vision for Content Design, ensuring that it aligns with the company's overall goals and objectives.
About You
We are looking for an experienced Content Design Manager who has a proven track record of building and leading diverse teams, setting high standards for execution, communication, and responsibility. You should be a leader who measures success not only by business impact but also by the growth and well-being of your team members. Your ability to foster excellence through collaboration, encourage open and inclusive environments, and advocate for the value of Content Design will be essential in this role.
Key Responsibilities
- Manage and build a diverse, globally-minded team of Content Designers, providing coaching, mentorship, and guidance to ensure their growth and success.
- Develop and execute Content Design strategies that stay ahead of the growing business, elevate the user experience, and drive revenue growth opportunities.
- Collaborate with other design, writing, product, and engineering leaders to shape the strategic product vision for the Commerce Lifecycle & Platform team.
- Provide strategic clarity and focus, identifying and unblocking barriers to success, and ensuring that the team is equipped to deliver high-quality results.
- Work cross-functionally with multiple teams, including Product Design, Product Management, and Engineering, to drive innovation and simplify complex problems.
Qualifications and Requirements
To be successful in this role, you should have:
- 5+ years of experience managing a Content Design team, with a proven track record of building and leading high-performing teams.
- Ability to build successful working relationships with stakeholders, partners, and team members at the individual and group level.
- Experience developing and guiding language systems, scaling strategies, and other Content Design deliverables.
- Experience working on global products and partnering with Globalization teams to ensure that content is effective and engaging for diverse audiences.
- Experience with A/B testing and data-driven decision-making, with the ability to simplify complex problems and support ideas with data.
What We Offer
As a Content Design Manager at Netflix, you will be part of a unique and dynamic culture that values innovation, creativity, and collaboration. We offer a competitive salary range of $270,000-$700,000, depending on your experience and qualifications, as well as a comprehensive benefits package that includes:
- Health Plans and Mental Health support
- 401(k) Retirement Plan with employer match
- Stock Option Program
- Disability Programs
- Health Savings and Flexible Spending Accounts
- Family-forming benefits
- Life and Serious Injury Benefits
- Paid leave of absence programs
- Flexible time off for full-time salaried employees
Career Growth and Development
Work Environment and Company Culture
Netflix is a unique and dynamic culture that values innovation, creativity, and collaboration. We are a flat organization with a emphasis on freedom and responsibility, where employees are encouraged to take ownership of their work and make decisions that drive business impact. We are also committed to diversity, equity, and inclusion, and strive to create a workplace where everyone feels welcome, valued, and respected.
Conclusion
If you are a seasoned Content Design Manager looking for a new challenge, we encourage you to apply for this exciting opportunity. As a leader in the Commerce Lifecycle & Platform team, you will have the chance to make a significant impact on the user experience and drive revenue growth opportunities for Netflix. Don't miss out on this chance to join our team and be part of a unique and dynamic culture that values innovation, creativity, and collaboration.
Take the Next Step
Are you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story.
Apply for this job