Data Entry Associate - Remote Work Opportunity with a Leading Brand in Customer Service and E-commerce

Join the Team at 1-800-FLOWERS.COM, Inc. as a Data Entry Associate and Enjoy a Flexible, Remote Work Arrangement

We're seeking a highly organized and detail-oriented individual to join our team as a Data Entry Associate, working from the comfort of your own home! As a key member of our customer service and e-commerce team, you will play a critical role in ensuring the accuracy and efficiency of our data entry processes. This is an excellent opportunity to join a dynamic and growing company, 1-800-FLOWERS.COM, Inc., and be part of a team that values diversity, inclusion, and employee growth.

About 1-800-FLOWERS.COM, Inc. and Cheryl's Cookies

Founded in 1981, Cheryl's Cookies has quickly grown a loyal customer following for its quality fresh-baked desserts using only the finest ingredients, including individually wrapped cookies, brownies, and cakes. Headquartered in Westerville, Ohio, Cheryl's Cookies is well-known for its cut-out cookies with buttercream frosting and its selection of specially designed, hand-crafted baked goods for everyday and special occasion gifting. Our company is part of the 1-800-FLOWERS.COM, Inc. family of brands, which seeks to inspire more human expression, connection, and celebration -- for everyone.

Our Commitment to Diversity and Inclusion

At 1-800-FLOWERS.COM, Inc., we believe that embracing diversity and celebrating the uniqueness of every individual makes us a better company. We strive to foster a culture of inclusion where our team members, customers, and partners feel respected, valued, and empowered.

Job Summary

As a Data Entry Associate, you will be responsible for accurately and efficiently entering data into our systems, maintaining data quality, and supporting our customer service and e-commerce teams. This is a remote work opportunity, allowing you to work from home and enjoy a flexible schedule.

Key Responsibilities:

• Accurately and efficiently enter data into our systems, ensuring data quality and integrity
• Review and verify data for accuracy and completeness
• Maintain and update data records, as necessary
• Provide support to our customer service and e-commerce teams, as needed
• Meet productivity and quality standards, while working in a fast-paced, remote environment
• Participate in ongoing training and development to improve skills and knowledge

Requirements

Knowledge:

• Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Clerical: Knowledge of administrative and clerical procedures and systems, such as word processing, managing files and records, stenography, and transcription
• English Language: Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar
• Computers: Knowledge of computer software, including applications and programming

Skills:

• Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Speaking: Talking to others to convey information effectively
• Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action
• Mathematics: Using mathematics to solve problems
• Time Management: Managing one's own time and the time of others
• Reading Comprehension: Understanding written sentences and paragraphs in work-related documents
• Written Expression: The ability to communicate information and ideas in writing so others will understand
• Critical Thinking: Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Judgment and Decision Making: Considers the relative costs and benefits of potential actions to choose the most appropriate one
• Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making

Abilities:

• Originality: The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem
• Oral Expression: The ability to communicate information and ideas in speaking so others will understand
• Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences

What We Offer

As a Data Entry Associate at 1-800-FLOWERS.COM, Inc., you can expect:

• A competitive salary and benefits package
• A flexible, remote work arrangement, allowing you to work from home
• Ongoing training and development opportunities to improve your skills and knowledge
• A dynamic and supportive work environment, with a team that values diversity and inclusion
• The opportunity to be part of a growing and successful company, with a strong commitment to customer satisfaction and employee growth

How to Apply

If you are a motivated and detail-oriented individual, looking for a flexible and rewarding work opportunity, we encourage you to apply for this exciting role as a Data Entry Associate. Please click the link below to submit your application:

We look forward to hearing from you and discussing this opportunity further!