Customer Support Specialist

About the position Responsibilities • Handle and carefully respond to all customer inquiries • Provide excellent customer service through active listening • Work with confidential customer information and treat it sensitively • Aim to resolve issues on the first call by being proactive • Appropriately communicate with customers Requirements • Proficient in Spanish and English • 6 months customer service experience minimum • Over 18 years of age • Ability to type 25 wpm • High School Graduate or GED • Comfort with desktop computer system • Proven oral & written communication skills • Logical problem-solving skills • Availability to work various shifts • Ability to use Windows operating systems • Organization and work prioritization skills Benefits • Paid Training • Competitive Wages • Full Benefits (Medical, Dental, Vision, 401k and more) • Paid Time Off • Employee wellness and engagement programs Apply tot his job Apply To this Job